._panel_1et83_1{color:#713f12;background:#fff7ed;border-block:1px solid #ebc1a1;flex:none;max-height:240px;font-size:12px;overflow:auto}._issue_1et83_2{border-bottom:1px solid #f0d9c2;padding:8px 12px}._issue_1et83_2:last-child{border:0}._issueHeading_1et83_3{flex-wrap:wrap;align-items:center;gap:10px;display:flex}._issueHeading_1et83_3 strong{color:#b42318}._issueHeading_1et83_3 time{color:#6b7280;margin-left:auto;font-size:11px}._issue_1et83_2[data-state=acknowledged]{background:#fffbeb}._issue_1et83_2 p{margin:6px 0}._actions_1et83_5{flex-wrap:wrap;align-items:center;gap:6px;margin-top:6px;display:flex}._actions_1et83_5 input{flex:1;min-width:150px}._actions_1et83_5 input,._actions_1et83_5 select,._actions_1et83_5 button,._settings_1et83_6 input:not([type=checkbox]),._settings_1et83_6 select{color:#1e293b;min-height:32px;font:inherit;background:#fff;border:1px solid #cbd5e1;border-radius:6px;padding:6px 8px}._actions_1et83_5 button{cursor:pointer;color:#174da4}._actions_1et83_5 button:disabled{opacity:.5;cursor:default}:is(._actions_1et83_5 :focus-visible,._settings_1et83_6 :focus-visible){outline-offset:2px;outline:2px solid #2563eb}._settings_1et83_6{color:#334155;gap:16px;padding:18px;display:grid}._settings_1et83_6>p{margin:0;font-size:13px}._settings_1et83_6 label{gap:6px;font-size:13px;display:grid}._settings_1et83_6 ._check_1et83_8{align-items:center;gap:8px;display:flex}._settings_1et83_6 fieldset{border:1px solid #cbd5e1;border-radius:8px;flex-wrap:wrap;gap:18px;padding:12px;display:flex}._settingGrid_1et83_8{grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;display:grid}._settingGrid_1et83_8 input{width:100%}._settings_1et83_6 [role=alert]{color:#b42318}._summary_1et83_9{color:#a12017;background:#fff1ef;border:1px solid #f0a89b;border-radius:6px;align-items:center;gap:7px;padding:5px 8px;font-size:12px;display:flex}._summary_1et83_9 button{color:inherit;font:inherit;cursor:pointer;background:0 0;border:0}@media (max-width:600px){._panel_1et83_1{max-height:210px}._issueHeading_1et83_3 time{margin-left:0}._settingGrid_1et83_8{grid-template-columns:1fr}._summary_1et83_9{max-width:210px}}._summary_1et83_9 select{max-width:220px;color:inherit;font:inherit;background:0 0;border:0;min-height:26px}._summary_1et83_9 select:focus-visible{outline:2px solid #2563eb}._console_o7zun_1{--desk-ink:#17233a;--desk-soft:#68778f;--desk-faint:#8d98aa;--desk-line:#dce3ed;--desk-line-strong:#c7d2e1;--desk-blue:#2566c1;--desk-blue-pale:#edf5ff;--desk-meta:#6a55d9;--desk-h5:#168f9d;--desk-green:#1f8a63;--desk-green-pale:#eaf8f1;--desk-amber:#a96f15;--desk-amber-pale:#fff6df;--desk-red:#b33d46;--desk-red-pale:#fff0f1;flex-direction:column;gap:10px;min-width:0;height:100%;min-height:0;font-size:14px;display:flex;position:relative}._queueMode_o7zun_27,._threadMode_o7zun_28{min-height:0}._deskToolbar_o7zun_32{border:1px solid var(--desk-line);background:#fffffff7;border-radius:12px;flex-wrap:wrap;align-items:center;gap:8px 12px;min-width:0;min-height:60px;padding:9px 11px;display:flex;box-shadow:0 6px 18px #1c31520e}._deskIdentity_o7zun_46{border-right:1px solid var(--desk-line);align-items:center;gap:8px;min-width:180px;padding-right:10px;display:none}._deskIdentity_o7zun_46>span{color:#fff;background:#102640;border-radius:9px;flex:none;place-items:center;width:32px;height:32px;display:grid}._deskIdentity_o7zun_46>div{gap:1px;min-width:0;display:grid}._deskIdentity_o7zun_46 strong{color:var(--desk-ink);font-size:11px}._deskIdentity_o7zun_46 small{color:var(--desk-soft);text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}._statusFilters_o7zun_85{scrollbar-width:thin;align-items:center;gap:3px;min-width:0;padding:2px;display:flex;overflow-x:auto}._statusFilters_o7zun_85 button{min-height:38px;color:var(--desk-soft);cursor:pointer;font:inherit;white-space:nowrap;background:0 0;border:1px solid #0000;border-radius:8px;flex:none;align-items:center;gap:6px;padding:0 10px;font-size:13px;font-weight:750;display:inline-flex}._statusFilters_o7zun_85 button:hover{color:var(--desk-ink);background:#f3f6fa}._statusFilters_o7zun_85 button b{color:#506078;background:#eef2f7;border-radius:6px;place-items:center;min-width:22px;height:22px;font-size:11px;display:grid}._statusFilters_o7zun_85 button._activeFilter_o7zun_129{background:var(--desk-blue-pale);color:#1e589f;box-shadow:inset 0 -2px var(--desk-blue);border-color:#b8cbe6}._statusFilters_o7zun_85 button._activeFilter_o7zun_129 b{color:#174e91;background:#dcecff}._statusFilters_o7zun_85 ._filter_unread_o7zun_141:not(._activeFilter_o7zun_129) b,._statusFilters_o7zun_85 ._filter_ai_o7zun_142:not(._activeFilter_o7zun_129) b{color:var(--desk-blue);background:#eaf3ff}._statusFilters_o7zun_85 ._filter_escalated_o7zun_147:not(._activeFilter_o7zun_129) b{color:var(--desk-red);background:var(--desk-red-pale)}._statusFilters_o7zun_85 ._filter_resolved_o7zun_152:not(._activeFilter_o7zun_129) b{color:var(--desk-green);background:var(--desk-green-pale)}._scopeFilters_o7zun_157{scrollbar-width:thin;align-items:center;gap:8px;min-width:0;margin-left:auto;display:flex;overflow-x:auto}._rewardFilterToggle_o7zun_167{border:1px solid var(--desk-line);color:#6e551c;cursor:pointer;min-height:36px;font:inherit;white-space:nowrap;background:#fff;border-radius:8px;flex:none;align-items:center;gap:5px;padding:0 8px;font-size:10px;font-weight:760;display:inline-flex;position:relative}._rewardFilterToggle_o7zun_167 b{background:#fff1c8;border-radius:999px;place-items:center;min-width:18px;height:18px;font-size:9px;display:grid}._rewardFilterToggle_o7zun_167 i{background:#cf3d4f;border-radius:999px;width:6px;height:6px;position:absolute;top:3px;right:3px}._rewardFilterToggle_o7zun_167[aria-pressed=true]{background:#fff8e8;border-color:#c69d3c;box-shadow:inset 0 -2px #c1891d}._scopeGroup_o7zun_212{border:1px solid var(--desk-line);background:#f6f8fb;border-radius:11px;align-items:center;gap:3px;min-width:max-content;padding:3px;display:flex}._scopeGroup_o7zun_212 button{color:#42536b;min-height:36px;font:inherit;cursor:pointer;white-space:nowrap;background:0 0;border:1px solid #0000;border-radius:8px;align-items:center;gap:7px;padding:0 9px 0 6px;font-size:12px;font-weight:700;display:inline-flex}._scopeGroup_o7zun_212 button:hover{color:var(--desk-ink);background:#fff}._scopeGroup_o7zun_212 button._activeScope_o7zun_245{color:#174f92;background:#fff;border-color:#b9cce6;box-shadow:0 2px 8px #1c457617}._scopeGroup_o7zun_212 button b{color:#56677e;text-align:center;background:#e9eef5;border-radius:999px;min-width:20px;padding:2px 5px;font-size:10.5px}._scopeGroup_o7zun_212 button._activeScope_o7zun_245 b{color:#174f92;background:#e1edfb}._scopeMark_o7zun_267{color:#45627f;background:#eaf0f7;border-radius:8px;flex:none;place-items:center;width:28px;height:28px;display:inline-grid}._scopeAll_o7zun_278{color:#465d84;background:linear-gradient(135deg,#e4f6f7 0 50%,#eeeaff 50%)}._queueSearch_o7zun_283{border:1px solid var(--desk-line);width:clamp(190px,14vw,260px);min-height:42px;color:var(--desk-soft);background:#f8fafc;border-radius:8px;align-items:center;gap:7px;padding:0 9px;display:flex}._queueSearch_o7zun_283:focus-within{border-color:var(--desk-blue);background:#fff;box-shadow:0 0 0 3px #2566c11a}._queueSearch_o7zun_283 input{min-width:0;color:var(--desk-ink);font:inherit;background:0 0;border:0;outline:0;flex:1;font-size:13px}._commandActions_o7zun_313{gap:5px;display:flex}._commandActions_o7zun_313 button{border:1px solid var(--desk-line);color:#40546e;cursor:pointer;background:#fff;border-radius:8px;flex:none;place-items:center;width:42px;height:42px;padding:0;display:grid}._commandActions_o7zun_313 button:hover:not(:disabled){background:var(--desk-blue-pale);color:var(--desk-blue);border-color:#a9c3e6}._commandActions_o7zun_313 button:disabled,._threadActions_o7zun_339 button:disabled,._toolShelf_o7zun_340 button:disabled{cursor:not-allowed;opacity:.45}._notice_o7zun_345{border:1px solid #c9d9e9;border-left:3px solid var(--desk-blue);color:#245b99;background:#f4f8fd;padding:10px 12px;font-size:13px}._rewardCaseActions_o7zun_354 button{color:#765310;cursor:pointer;min-height:34px;font:inherit;white-space:nowrap;background:#fff;border:1px solid #d6bf83;border-radius:8px;padding:0 10px;font-size:12px;font-weight:750}._workspace_o7zun_368{grid-template-columns:var(--queue-pane-width,340px) 7px minmax(560px, 1fr);border:1px solid var(--desk-line);background:#fff;border-radius:12px;flex:auto;min-width:0;height:100%;min-height:0;display:grid;overflow:hidden;box-shadow:0 10px 28px #182e4f0f}._queue_o7zun_27{border-right:1px solid var(--desk-line);background:#f7f9fc;min-width:0;min-height:0;overflow-y:auto}._paneSplitter_o7zun_390{z-index:5;cursor:col-resize;touch-action:none;background:#eef2f7;border:0;place-items:center;width:7px;min-height:0;display:grid;position:relative}._paneSplitter_o7zun_390:before{content:"";position:absolute;inset:0 -3px}._paneSplitter_o7zun_390>span{background:#aebbc9;border-radius:999px;width:2px;height:44px;transition:width .14s,height .14s,background .14s}:is(._paneSplitter_o7zun_390:hover,._paneSplitter_o7zun_390:focus-visible){outline:2px solid var(--desk-blue);outline-offset:-2px;background:#e2ecf8}:is(._paneSplitter_o7zun_390:hover>span,._paneSplitter_o7zun_390:focus-visible>span){background:var(--desk-blue);width:3px;height:64px}._queue_o7zun_27>header,._threadHeader_o7zun_432{border-bottom:1px solid var(--desk-line);justify-content:space-between;align-items:center;gap:10px;min-height:70px;padding:12px 15px;display:flex}._queue_o7zun_27>header{z-index:3;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);background:#f7f9fcf5;position:sticky;top:0}._queue_o7zun_27>header>span{gap:1px;display:grid}._queue_o7zun_27>header strong,._threadHeader_o7zun_432 strong{color:var(--desk-ink);font-size:16px}._queue_o7zun_27>header small,._threadHeader_o7zun_432 small{color:var(--desk-soft);font-size:12px}._queue_o7zun_27>header em{color:var(--desk-soft);background:#eef2f7;border-radius:6px;padding:5px 8px;font-size:11px;font-style:normal;font-weight:750}._queue_o7zun_27>header em._channelState_online_o7zun_477,._queue_o7zun_27>header em._channelState_ready_o7zun_478{background:var(--desk-green-pale);color:var(--desk-green)}._queue_o7zun_27>header em._channelState_offline_o7zun_483{background:var(--desk-red-pale);color:var(--desk-red)}._queue_o7zun_27>button{--conversation-accent:var(--desk-blue);border:0;border-bottom:1px solid var(--desk-line);width:100%;color:inherit;text-align:left;cursor:pointer;content-visibility:auto;contain-intrinsic-size:70px;background:0 0;gap:5px;padding:10px 10px 10px 14px;display:grid;position:relative}._queue_o7zun_27>button:before{content:"";background:var(--desk-h5);opacity:.72;width:3px;position:absolute;inset:0 auto 0 0}._queue_o7zun_27>button._channelRow_meta_messenger_o7zun_514:before{background:var(--desk-meta)}._queue_o7zun_27>button._statusRow_resolved_o7zun_515:before{background:var(--desk-green)}._queue_o7zun_27>button._statusRow_escalated_o7zun_516:before,._queue_o7zun_27>button._statusRow_waiting_human_o7zun_517:before{background:var(--desk-red)}._queue_o7zun_27>button._selectedConversation_o7zun_521:before{opacity:1;width:5px}._queue_o7zun_27>button._sla_breached_o7zun_531{background:#fff8f8}._queue_o7zun_27>button._sla_breached_o7zun_531:after{content:"";background:var(--desk-red);width:6px;height:6px;box-shadow:0 0 0 3px var(--desk-red-pale);border-radius:50%;position:absolute;top:8px;right:6px}._queue_o7zun_27>button>span,._queue_o7zun_27>button>small{align-items:center;gap:5px;min-width:0;display:flex}._queueRow_o7zun_553,._queueIdentity_o7zun_554{align-items:center;min-width:0;display:flex}._queueRow_o7zun_553{gap:6px}._queueIdentity_o7zun_554{flex:auto;gap:5px;overflow:hidden}._queueIdentity_o7zun_554 strong{text-overflow:ellipsis;white-space:nowrap;flex:auto;min-width:0;overflow:hidden}._queueRow_o7zun_553 ._compactQueueState_o7zun_578{flex-wrap:nowrap;flex:none;min-width:0}._queueRow_o7zun_553 time{white-space:nowrap;flex:none}._queue_o7zun_27>button>span strong{min-width:0;color:var(--desk-ink);text-overflow:ellipsis;white-space:nowrap;flex:1;font-size:14px;overflow:hidden}._queue_o7zun_27 time{color:var(--desk-faint);font-size:11px}._queue_o7zun_27 p{color:#596a82;white-space:normal;-webkit-line-clamp:1;-webkit-box-orient:vertical;min-height:0;margin:0;font-size:13px;line-height:1.38;display:-webkit-box;overflow:hidden}._queue_o7zun_27>button>small{color:var(--desk-soft);flex-wrap:wrap;font-size:11px}._queue_o7zun_27 b{background:var(--desk-blue);color:#fff;border-radius:50%;place-items:center;min-width:22px;height:22px;margin-left:auto;font-size:11px;display:grid}._productBadge_o7zun_635{--product-badge-accent:var(--desk-blue);border:1px solid color-mix(in srgb, var(--product-badge-accent) 38%, white);background:color-mix(in srgb, var(--product-badge-accent) 11%, white);min-width:34px;height:30px;color:var(--product-badge-accent);border-radius:8px;flex:none;place-items:center;font-size:10px;font-weight:850;display:inline-grid;overflow:hidden}._sceneBadge_o7zun_651{border:1px solid color-mix(in srgb, var(--line) 76%, #168f9d 24%);background:color-mix(in srgb, var(--surface) 88%, #168f9d 12%);min-height:20px;color:var(--ink-soft);white-space:nowrap;border-radius:999px;align-items:center;padding:2px 7px;font-size:10px;font-style:normal;display:inline-flex}._integrationSimulator_o7zun_665{border-bottom:1px solid var(--line);background:color-mix(in srgb, var(--surface) 92%, #168f9d 8%);grid-template-columns:minmax(260px,1fr) auto auto auto auto;align-items:center;gap:10px;padding:12px 14px;display:grid}._integrationSimulator_o7zun_665>div{gap:2px;display:grid}._integrationSimulator_o7zun_665 small{color:#168f9d;font-weight:750}._integrationSimulator_o7zun_665 p{color:var(--ink-soft);margin:0;font-size:12px}._integrationSimulator_o7zun_665 label{color:var(--ink-soft);gap:3px;font-size:11px;display:grid}._integrationSimulator_o7zun_665 select,._integrationSimulator_o7zun_665 button{border:1px solid var(--line);background:var(--surface);min-height:36px;color:var(--ink);border-radius:9px;padding:0 11px}._integrationSimulator_o7zun_665 button:not(._simulatorClose_o7zun_681){cursor:pointer;font-weight:700}._integrationSimulator_o7zun_665 button:disabled{cursor:not-allowed;opacity:.48}._simulatorClose_o7zun_681{cursor:pointer;place-items:center;width:36px;display:grid;padding:0!important}@media (max-width:1120px){._integrationSimulator_o7zun_665{grid-template-columns:1fr 1fr}._integrationSimulator_o7zun_665>div{grid-column:1/-1}}._productLogo_o7zun_690{object-fit:contain;background-position:50%;background-repeat:no-repeat;background-size:contain;width:30px;height:24px;display:block}._channelBadge_o7zun_700{--channel-badge-accent:var(--desk-h5);border:1px solid color-mix(in srgb, var(--channel-badge-accent) 34%, white);background:color-mix(in srgb, var(--channel-badge-accent) 10%, white);min-width:48px;height:30px;color:var(--channel-badge-accent);border-radius:8px;flex:none;justify-content:center;align-items:center;gap:4px;padding:0 7px;font-size:10px;font-weight:850;display:inline-flex}._channelBadgeCompact_o7zun_718{border-radius:7px;width:26px;min-width:26px;height:26px;padding:0}._facebookMark_o7zun_726{color:#fff;background:#1877f2;border-radius:5px;place-items:end center;width:17px;height:17px;font-family:Arial,sans-serif;font-size:17px;font-weight:800;line-height:18px;display:inline-grid;overflow:hidden}._messageOrigin_o7zun_741{align-items:center;gap:5px;min-width:0;display:inline-flex}._channelBadge_o7zun_700>span{white-space:nowrap;line-height:1}._channelBadge_meta_messenger_o7zun_748{border-color:color-mix(in srgb, var(--desk-meta) 34%, white);background:color-mix(in srgb, var(--desk-meta) 10%, white);color:var(--desk-meta)}._threadPane_o7zun_754{background:#fff;grid-template-rows:auto minmax(0,1fr) auto;min-width:0;min-height:0;display:grid;position:relative;overflow:hidden}._threadHeader_o7zun_432{background:#fff;justify-content:flex-start;min-width:0;min-height:68px;padding:10px 14px}._threadIdentity_o7zun_772{grid-template-columns:auto auto 4px minmax(0,1fr);align-items:center;column-gap:7px;min-width:280px;display:grid}._threadIdentity_o7zun_772>i{border-radius:4px;grid-row:1/span 2;width:4px;height:38px}._threadIdentity_o7zun_772>._channelBadge_o7zun_700,._threadIdentity_o7zun_772>._productBadge_o7zun_635{grid-row:1/span 2}._threadIdentity_o7zun_772>strong,._threadIdentity_o7zun_772>small{text-overflow:ellipsis;white-space:nowrap;grid-column:4;overflow:hidden}._threadActions_o7zun_339{scrollbar-width:thin;align-items:center;gap:6px;min-width:0;margin-left:auto;padding:2px;display:flex;overflow-x:auto}._threadActions_o7zun_339 button{border:1px solid var(--desk-line);color:#475970;cursor:pointer;min-height:38px;font:inherit;background:#fff;border-radius:8px;flex:none;justify-content:center;align-items:center;gap:5px;padding:0 10px;font-size:12px;font-weight:750;display:inline-flex}._threadActions_o7zun_339 button:hover:not(:disabled),._threadActions_o7zun_339 button._activeAction_o7zun_830{background:var(--desk-blue-pale);color:var(--desk-blue);border-color:#a9c3e6}._threadActions_o7zun_339 button._escalateAction_o7zun_836{color:var(--desk-red);border-color:#efc9cc}._threadActions_o7zun_339 button._resolveAction_o7zun_841{color:var(--desk-green);border-color:#b9ddcc}._threadActions_o7zun_339 button._caseAction_o7zun_846{color:#5a49b6;background:#f5f2ff;border-color:#c9c1ee}._threadState_o7zun_852{flex-wrap:wrap;justify-content:flex-end;align-items:center;gap:4px;min-width:max-content;padding-right:5px;display:flex}._threadState_o7zun_852 em{color:var(--desk-soft);font-size:11px;font-style:normal}._toolShelf_o7zun_340{z-index:8;-webkit-backdrop-filter:blur(16px);backdrop-filter:blur(16px);background:#fffffffa;border:1px solid #c8d6e7;border-radius:11px;gap:7px;width:min(380px,100% - 20px);padding:10px;display:grid;position:absolute;top:72px;right:10px;box-shadow:0 18px 48px #1227432e}._toolShelf_o7zun_340>header{z-index:1;border-bottom:1px solid var(--desk-line);background:#fffffffa;justify-content:space-between;align-items:center;gap:10px;padding-bottom:7px;display:flex;position:sticky;top:0}._toolShelf_o7zun_340>header span{color:var(--desk-blue);align-items:center;gap:6px;display:flex}._toolShelf_o7zun_340>header strong{color:var(--desk-ink);font-size:14px}._toolShelf_o7zun_340>header button{width:28px;height:28px;color:var(--desk-soft);cursor:pointer;background:#f1f4f8;border:0;border-radius:7px;place-items:center;display:grid}._toolShelf_o7zun_340>button,._customerData_o7zun_922 button{min-height:44px;color:var(--desk-ink);cursor:pointer;font:inherit;text-align:left;background:#f7fafd;border:1px solid #cbd9e8;border-radius:8px;justify-content:space-between;align-items:center;gap:8px;padding:7px 9px;display:flex}._toolShelf_o7zun_340>button span{text-overflow:ellipsis;min-width:0;font-size:13px;font-weight:700;overflow:hidden}._toolShelf_o7zun_340>button small{color:var(--desk-blue);white-space:nowrap;font-size:11px}._toolShelf_o7zun_340>p{color:var(--desk-soft);margin:0;font-size:13px;line-height:1.55}._toolRun_o7zun_959{border-top:1px dashed var(--desk-line);justify-content:space-between;gap:8px;padding:6px 0;display:flex}._toolRun_o7zun_959 span{align-items:center;gap:6px;min-width:0;display:flex}._toolRun_o7zun_959 i{background:var(--desk-amber);border-radius:50%;flex:none;width:6px;height:6px}._toolRun_o7zun_959 strong{text-overflow:ellipsis;min-width:0;font-size:12px;overflow:hidden}._toolRun_o7zun_959 small{color:var(--desk-soft);font-size:11px}._messageStream_o7zun_994{overscroll-behavior:contain;scrollbar-color:#9ab0ca #edf1f6;scrollbar-gutter:stable;scrollbar-width:thin;background:linear-gradient(90deg,#2566c106 1px,#0000 1px) 0 0/28px 28px,linear-gradient(#fbfcfe,#f5f7fb);flex-direction:column;gap:10px;height:100%;min-height:0;padding:14px clamp(14px,1.5vw,24px);display:flex;overflow-y:auto}._messageStream_o7zun_994:focus-visible{outline-offset:-3px;outline:3px solid #2566c133}._messageStream_o7zun_994::-webkit-scrollbar{width:10px}._messageStream_o7zun_994::-webkit-scrollbar-track{background:#edf1f6}._messageStream_o7zun_994::-webkit-scrollbar-thumb{background:#9ab0ca;border:2px solid #edf1f6;border-radius:999px}._message_o7zun_741{border:1px solid var(--desk-line-strong);background:#fff;border-radius:16px;gap:7px;width:fit-content;min-width:min(240px,100%);max-width:min(62%,640px);padding:11px 13px;display:grid;position:relative;box-shadow:0 6px 18px #1f365712}._message_o7zun_741._customer_o7zun_922{background:#fff7e3;border-color:#e3bd67 #e3bd67 #e3bd67 #cf971d;border-left-style:solid;border-left-width:4px;border-bottom-left-radius:5px;align-self:flex-start;box-shadow:0 7px 20px #99670e1c}._message_o7zun_741._human_o7zun_1054{border-color:#85c9a9;border-right:4px solid var(--desk-green);background:#eaf8f1;border-bottom-right-radius:5px;align-self:flex-end;box-shadow:0 7px 20px #1f8a631c}._message_o7zun_741._ai_o7zun_1063{border-color:#88afe5;border-right:4px solid var(--desk-blue);background:#edf5ff;border-bottom-right-radius:5px;align-self:flex-end;box-shadow:0 7px 20px #2566c11c}._message_o7zun_741._system_o7zun_1072{max-width:min(72%,680px);box-shadow:none;background:#f1f4f8;border-color:#cfd7e2;align-self:center}._message_o7zun_741 header{justify-content:space-between;gap:10px;display:flex}._message_o7zun_741 header strong{color:var(--desk-ink);font-size:14px}._roleLabel_o7zun_1091{color:#4e5d72;background:#e7ebf0;border-radius:999px;width:fit-content;padding:4px 9px;line-height:1.2;font-size:12px!important}._customer_o7zun_922 ._roleLabel_o7zun_1091{color:#734c09;background:#f4d98f}._human_o7zun_1054 ._roleLabel_o7zun_1091{color:#126143;background:#bfe8d3}._ai_o7zun_1063 ._roleLabel_o7zun_1091{color:#164f98;background:#c8ddfb}._messageShift_o7zun_1116{color:#64748b;font-size:10.5px;font-weight:700}._message_o7zun_741 time{color:var(--desk-faint);font-size:11px}._message_o7zun_741 p{overflow-wrap:anywhere;color:var(--desk-ink);white-space:pre-wrap;margin:0;font-size:15.5px;line-height:1.55}._supportAttachments_o7zun_1136{gap:8px;display:grid}._customerAvatar_o7zun_1141{object-fit:cover;background:#edf4fb;border:1px solid #d8e3ef;border-radius:50%;flex:0 0 32px;width:32px;height:32px}._customerAvatarCompact_o7zun_1151{flex-basis:24px;width:24px;height:24px}._customerAvatarFallback_o7zun_1152{color:#315776;place-items:center;font-size:12px;font-weight:750;display:grid}._stickerPreview_o7zun_1153{object-fit:contain;width:72px;height:72px}._attachmentPreview_o7zun_1155,._attachmentFile_o7zun_1156,._attachmentUnavailable_o7zun_1157{background:#ffffffc2;border:1px solid #445d7e33;border-radius:11px;overflow:hidden}._attachmentPreview_o7zun_1155{color:inherit;text-decoration:none;display:grid}._attachmentPreview_o7zun_1155 img,._attachmentPreview_o7zun_1155 video{object-fit:contain;background:#e9eef5;width:min(100%,520px);height:auto;max-height:360px;display:block}._attachmentPreview_o7zun_1155 small,._attachmentPreview_o7zun_1155 figcaption,._attachmentFile_o7zun_1156{color:var(--desk-soft);padding:7px 9px;font-size:11px}._attachmentFile_o7zun_1156{color:inherit;gap:5px;text-decoration:none;display:grid}._attachmentFile_o7zun_1156 audio{width:min(100%,420px)}._attachmentFile_o7zun_1156 figcaption,._attachmentFile_o7zun_1156 small{color:var(--desk-soft);font-size:11px}._attachmentUnavailable_o7zun_1157{color:#8b5d10;padding:9px 10px;font-size:11px}._message_o7zun_741>small{color:var(--desk-soft);font-size:11px}._originalCopy_o7zun_1216,._translationCopy_o7zun_1217{gap:4px;display:grid}._originalCopy_o7zun_1216>small,._translationCopy_o7zun_1217>small{color:var(--desk-soft);align-items:center;gap:4px;font-size:11px;font-weight:750;display:flex}._translationCopy_o7zun_1217{border-top:1px dashed #c7d5e2;padding-top:6px}._translationCopy_o7zun_1217>small{color:var(--desk-blue)}._translation_pending_o7zun_1238 p,._translation_processing_o7zun_1239 p{color:var(--desk-soft);font-style:italic}._translation_failed_o7zun_1240{border-color:#e6aaa4}._translation_failed_o7zun_1240>small,._translation_failed_o7zun_1240 p{color:var(--desk-red)}._caseNote_o7zun_1244 textarea{resize:vertical;border:1px solid var(--desk-line-strong);color:var(--desk-ink);font:inherit;border-radius:8px;outline:none;padding:9px 11px;font-size:14px;line-height:1.45}._caseNote_o7zun_1244 textarea:focus{border-color:var(--desk-blue);box-shadow:0 0 0 3px #2566c11a}._translationPreview_o7zun_1261{background:#f3f8fc;border:1px solid #c7d9ea;border-radius:9px;gap:7px;padding:9px 10px;display:grid}._translationPreview_o7zun_1261>header{justify-content:space-between;align-items:center;gap:10px;display:flex}._translationPreview_o7zun_1261>header span{color:var(--desk-blue);align-items:center;gap:6px;display:inline-flex}._translationPreview_o7zun_1261>header strong{color:var(--desk-ink);font-size:13px}._translationPreview_o7zun_1261>header small{color:var(--desk-blue);font-size:11px;font-weight:750}._translationPreview_o7zun_1261>p{color:var(--desk-soft);margin:0;font-size:13px;line-height:1.5}._translationPreview_o7zun_1261._translation_failed_o7zun_1240{background:#fff7f6;border-color:#e6aaa4}._translationPreview_o7zun_1261._translation_failed_o7zun_1240>header span,._translationPreview_o7zun_1261._translation_failed_o7zun_1240>header small,._translationPreview_o7zun_1261._translation_failed_o7zun_1240>p{color:var(--desk-red)}._drawerBackdrop_o7zun_1313{z-index:120;-webkit-backdrop-filter:blur(3px);backdrop-filter:blur(3px);background:#0b182a61;justify-content:flex-end;display:flex;position:fixed;inset:0}._caseDrawer_o7zun_1323{background:#f8fafc;border-left:1px solid #ffffff52;width:min(480px,100vw);height:100%;animation:.18s ease-out _drawerIn_o7zun_1;overflow-y:auto;box-shadow:-24px 0 70px #07142838}@keyframes _drawerIn_o7zun_1{0%{opacity:.7;transform:translate(28px)}}._caseDrawer_o7zun_1323>header{z-index:2;border-bottom:1px solid var(--desk-line);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#fffffff5;justify-content:space-between;align-items:center;gap:12px;min-height:66px;padding:11px 14px;display:flex;position:sticky;top:0}._caseDrawer_o7zun_1323>header>span{gap:3px;min-width:0;display:grid}._caseDrawer_o7zun_1323>header small{color:var(--desk-soft);font-size:11px}._caseDrawer_o7zun_1323>header strong{color:var(--desk-ink);text-overflow:ellipsis;white-space:nowrap;font-size:16px;overflow:hidden}._caseDrawer_o7zun_1323>header>div{align-items:center;gap:6px;display:flex}._caseDrawer_o7zun_1323>header b{color:var(--desk-ink);background:#e8edf2;border-radius:7px;padding:5px 7px;font-size:10px}._caseDrawer_o7zun_1323>header b._highPriority_o7zun_1385{background:var(--desk-red-pale);color:var(--desk-red)}._caseDrawer_o7zun_1323>header button{border:1px solid var(--desk-line);width:34px;height:34px;color:var(--desk-soft);cursor:pointer;background:#fff;border-radius:8px;place-items:center;display:grid}._drawerSummary_o7zun_1402{border-bottom:1px solid var(--desk-line);background:#fff;align-items:center;gap:8px;padding:13px 14px;display:flex}._drawerSummary_o7zun_1402>span:not(._statusTag_o7zun_1411){flex:1;gap:2px;min-width:0;display:grid}._drawerSummary_o7zun_1402 strong{color:var(--desk-ink);font-size:14px}._drawerSummary_o7zun_1402 small{color:var(--desk-soft);font-size:11px}._caseFacts_o7zun_1428{border-bottom:1px solid var(--desk-line);background:#f8fafc;grid-template-columns:repeat(2,minmax(0,1fr));margin:0;padding:10px 11px;display:grid}._caseFacts_o7zun_1428 div{gap:3px;min-width:0;padding:8px;display:grid}._caseFacts_o7zun_1428 dt{color:var(--desk-soft);font-size:11px}._caseFacts_o7zun_1428 dd{color:var(--desk-ink);text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:13px;font-weight:700;overflow:hidden}._nextAction_o7zun_1459{border-left:3px solid var(--desk-amber);background:var(--desk-amber-pale);gap:4px;margin:12px 14px;padding:10px 11px;display:grid}._rewardCaseActions_o7zun_354{background:#fffaf0;border:1px solid #e7d8b1;border-radius:10px;gap:9px;margin:12px 14px;padding:11px;display:grid}._rewardCaseActions_o7zun_354 header{gap:2px;display:grid}._rewardCaseActions_o7zun_354 header strong{color:var(--desk-ink);font-size:13px}._rewardCaseActions_o7zun_354 header small,._rewardCaseActions_o7zun_354 p{color:var(--desk-soft);margin:0;font-size:11px}._rewardCaseActions_o7zun_354>div{flex-wrap:wrap;gap:7px;display:flex}._nextAction_o7zun_1459 small{color:var(--desk-amber);font-size:11px;font-weight:800}._nextAction_o7zun_1459 strong{color:var(--desk-ink);font-size:14px;line-height:1.5}._caseNote_o7zun_1244{color:var(--desk-soft);gap:5px;padding:0 14px 12px;font-size:12px;display:grid}._timeline_o7zun_1504{border-top:1px solid var(--desk-line);background:#fff;gap:9px;padding:12px 14px 24px;display:grid}._timeline_o7zun_1504>header{justify-content:space-between;display:flex}._timeline_o7zun_1504>header strong{color:var(--desk-ink);font-size:14px}._timeline_o7zun_1504>header small{color:var(--desk-soft);font-size:11px}._timeline_o7zun_1504>div{grid-template-columns:8px minmax(0,1fr);gap:7px;display:grid}._timeline_o7zun_1504 i{background:#8095ac;border-radius:50%;width:7px;height:7px;margin-top:3px;box-shadow:0 0 0 3px #e8edf2}._timeline_o7zun_1504 span{gap:2px;display:grid}._timeline_o7zun_1504 span strong{color:var(--desk-ink);font-size:12px}._timeline_o7zun_1504 span small{color:var(--desk-soft);font-size:11px;line-height:1.4}._statusTag_o7zun_1411{width:fit-content;color:var(--desk-soft);background:#e8edf2;border-radius:999px;align-items:center;padding:4px 8px;font-size:11px;font-weight:750;display:inline-flex}._status_waiting_human_o7zun_1570,._status_escalated_o7zun_1571{background:var(--desk-red-pale);color:var(--desk-red)}._status_new_o7zun_1576,._status_active_o7zun_1577{background:var(--desk-amber-pale);color:#8a5b0e}._status_waiting_customer_o7zun_1582{background:var(--desk-blue-pale);color:var(--desk-blue)}._status_resolved_o7zun_1587{background:var(--desk-green-pale);color:var(--desk-green)}._lifecycleLabel_o7zun_1592,._responsibilityLabel_o7zun_1593,._unreadLabel_o7zun_1594,._slaLabel_o7zun_1595{white-space:nowrap;border:1px solid #0000;border-radius:999px;align-items:center;gap:4px;min-height:22px;padding:3px 7px;font-size:10.5px;font-style:normal;font-weight:750;display:inline-flex}._lifecycleOpen_o7zun_1609{color:#5a49b6;background:#f5f2ff;border-color:#d9d2f5}._lifecycleResolved_o7zun_1615{background:var(--desk-green-pale);color:var(--desk-green);border-color:#cbe5d8}._responsibilityLabel_o7zun_1593{color:#5f6f84;background:#f5f7fa;border-color:#dde3ec}._responsibilityHuman_o7zun_1627{color:#a03e48;background:#fff4f5;border-color:#efccd0}._responsibilityAi_o7zun_1633{color:#14766e;background:#eef8f7;border-color:#cae1df}._slaLabel_o7zun_1595{background:var(--desk-amber-pale);color:var(--desk-amber);border-color:#ecd9b2}._slaLabel_due_o7zun_1651{color:#8a5b0e;border-color:#e6c985}._slaLabel_breached_o7zun_1652{background:var(--desk-red-pale);color:var(--desk-red);border-color:#efc5ca}._empty_o7zun_1654{min-height:150px;color:var(--desk-soft);text-align:center;place-content:center;justify-items:center;gap:7px;padding:20px;display:grid}._empty_o7zun_1654 strong{color:var(--desk-ink);font-size:15px}._empty_o7zun_1654 span{font-size:13px}._srOnly_o7zun_1672{clip:rect(0 0 0 0);white-space:nowrap;width:1px;height:1px;position:absolute;overflow:hidden}._commandActions_o7zun_313 button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._statusFilters_o7zun_85 button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._scopeFilters_o7zun_157 select:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._queue_o7zun_27>button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._threadActions_o7zun_339 button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._visitorStatusButton_o7zun_1686:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._toolShelf_o7zun_340 button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._caseDrawer_o7zun_1323 button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}@media (max-width:1650px){._statusFilters_o7zun_85{order:2;width:100%}._scopeFilters_o7zun_157{flex:0 auto;order:3;width:auto;margin-left:0}._queueSearch_o7zun_283{order:3;width:190px;margin-left:auto}._commandActions_o7zun_313{order:3}._threadIdentity_o7zun_772{flex:300px;min-width:190px;max-width:300px}._threadActions_o7zun_339{flex:none}._threadActions_o7zun_339 button{width:38px;padding:0;font-size:0}._threadActions_o7zun_339 button svg{width:16px;height:16px}}@media (max-width:1050px){._statusFilters_o7zun_85{order:1;width:100%}._commandActions_o7zun_313{order:1;margin-left:auto}._scopeFilters_o7zun_157{order:2;width:100%}._queueSearch_o7zun_283{order:2;width:220px}._workspace_o7zun_368{grid-template-columns:minmax(260px, min(var(--queue-pane-width,320px), 38vw)) 7px minmax(0, 1fr);height:100%;min-height:0}._messageStream_o7zun_994{min-height:0}}@media 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small{color:#7a879c;text-overflow:ellipsis;white-space:nowrap;font-size:8px;overflow:hidden}@media (max-width:760px){._languageWorkflow_o7zun_1754{grid-template-columns:minmax(0,1fr);max-height:188px;overflow-y:auto}}._console_o7zun_1{color:#182238;gap:8px;height:calc(100dvh - 34px);min-height:610px}._deskToolbar_o7zun_32{background:#fffffff5;border:1px solid #dce5f0;border-radius:12px;grid-template-columns:auto minmax(240px,1fr) auto;grid-template-areas:"identity search actions""status status scope";gap:7px 10px;padding:8px 10px;display:grid;box-shadow:0 2px 8px #001f540d}._deskIdentity_o7zun_46>span{color:#006f67;background:#eaf9f7}._deskIdentity_o7zun_46>div strong{color:#182238;font-size:12px}._deskIdentity_o7zun_46>div small{color:#7c8ca4;font-size:8px}._previewBadge_o7zun_1851{color:#b33b11;background:#fff2ec;border-color:#ffd4c1}._queueSearch_o7zun_283{background:#f8faff;border:1px solid #dce5f0;border-radius:9px;grid-area:search;justify-self:start;width:100%;max-width:560px;height:36px}._statusFilters_o7zun_85{grid-area:status;gap:3px;width:auto;overflow-x:auto}._statusFilters_o7zun_85 button{color:#6b7d94;background:0 0;border:0;border-radius:8px;min-height:31px;padding:5px 8px;font-size:9px}._statusFilters_o7zun_85 button:hover{background:#f0f5fa}._statusFilters_o7zun_85 ._activeFilter_o7zun_129{color:#006f67;background:#eaf9f7;box-shadow:inset 0 -2px #009b86}._statusFilters_o7zun_85 b{background:#001f540f;border:0}._scopeFilters_o7zun_157{grid-area:scope;width:auto;margin:0}._scopeFilters_o7zun_157 label{min-width:114px}._scopeFilters_o7zun_157 select{color:#4d5f7a;background:#fff;border:1px solid #dce5f0;border-radius:8px;height:31px;font-size:9px}._commandActions_o7zun_313 button{color:#4d5f7a;background:#fff;border-color:#dce5f0;border-radius:9px;width:34px;height:34px}._workspace_o7zun_368{grid-template-columns:minmax(270px, var(--queue-pane-width,310px)) 5px minmax(0, 1fr);background:#fff;border:1px solid #dce5f0;border-radius:13px;flex:auto;min-height:0;overflow:hidden;box-shadow:0 12px 34px #001f5413}._queue_o7zun_27{background:#fbfdff;border-right:0}._queue_o7zun_27>header{background:#fff;border-bottom:1px solid #dce5f0;min-height:44px;padding:8px 10px}._queue_o7zun_27>header strong{color:#182238;font-size:11px}._queue_o7zun_27>header small,._queue_o7zun_27>header em{color:#7c8ca4;font-size:8px}._queue_o7zun_27>button{background:#fff;border-bottom:1px solid #e5ebf2;min-height:78px;padding:9px 10px}._queue_o7zun_27>button:hover{background:#f5f9fd}._queue_o7zun_27>button>span{grid-template-columns:auto auto minmax(0,1fr) auto;gap:6px}._queue_o7zun_27>button strong{color:#182238;font-size:11px}._queue_o7zun_27>button time{color:#8998ac;font-size:8px}._queue_o7zun_27 p{color:#5f7189;-webkit-line-clamp:1;margin:5px 0;font-size:9px}._queue_o7zun_27>button small{color:#7c8ca4;gap:6px}._paneSplitter_o7zun_390{background:#edf2f8}._threadPane_o7zun_754{background:#f5f8fc;min-width:0}._threadHeader_o7zun_432{background:#fff;border-bottom:1px solid #dce5f0;min-height:54px;padding:7px 10px}._threadIdentity_o7zun_772 strong{color:#182238;font-size:12px}._threadIdentity_o7zun_772 small{color:#7c8ca4;font-size:8px}._threadActions_o7zun_339{gap:5px}._threadActions_o7zun_339>button,._threadActions_o7zun_339>details>summary{color:#4d5f7a;background:#fff;border:1px solid #dce5f0;border-radius:8px;min-height:32px;padding:0 9px;font-size:9px}._threadActions_o7zun_339>button:hover,._threadActions_o7zun_339>details>summary:hover{background:#f8faff;border-color:#9fb6cf}._threadState_o7zun_852{color:#6a7c93;font-size:8px}._customerContext_o7zun_2061{background:#f8fbff;border-bottom:1px solid #dce5f0;min-height:38px;padding:5px 10px}._customerContext_o7zun_2061 span{border-right:1px solid #e2e9f1;min-width:100px;padding:0 10px}._customerContext_o7zun_2061 strong{color:#344963;font-size:8px}._message_o7zun_741{background:#fff;border:1px solid #dce5f0;border-radius:12px;max-width:min(670px,78%);box-shadow:0 2px 8px #001f5409}._message_o7zun_741._customer_o7zun_922{background:#fffaf0;border-color:#efd59f}._message_o7zun_741._ai_o7zun_1063,._message_o7zun_741._human_o7zun_1054{background:#eef6ff;border-color:#bed8ef}._message_o7zun_741>header{color:#7c8ca4;padding:7px 10px 0;font-size:8px}._roleLabel_o7zun_1091{color:#2b405c}._originalCopy_o7zun_1216{color:#22334e;padding:6px 10px 9px;font-size:11px;line-height:1.5}._translationCopy_o7zun_1217{color:#324b67;background:#ffffffad;border:0;border-left:3px solid #6a90a6;border-radius:0 8px 8px 0;margin:0 8px 8px;padding:7px 9px;font-size:10px}._languageTarget_o7zun_2138 select{color:#344963;background:#f8faff;border-color:#dce5f0;border-radius:8px;height:28px;font-size:9px}._sendButton_o7zun_2147{color:#fff;background:linear-gradient(135deg,#006f67,#009b86);border:0;border-radius:8px;box-shadow:0 7px 17px #006f6726}._sendButton_o7zun_2147:disabled{box-shadow:none;background:#d5deea}@media (max-width:1180px){._deskToolbar_o7zun_32{grid-template-columns:auto minmax(180px,1fr) auto}._workspace_o7zun_368{grid-template-columns:minmax(250px, min(var(--queue-pane-width,292px), 34vw)) 5px minmax(0, 1fr)}._threadActions_o7zun_339 button span{display:none}}@media (max-width:860px){._console_o7zun_1{height:auto;min-height:0}._deskToolbar_o7zun_32{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"identity actions""search search""status status""scope scope"}._queueSearch_o7zun_283,._scopeFilters_o7zun_157{width:100%;max-width:none}._workspace_o7zun_368{grid-template-columns:minmax(0,1fr)}._paneSplitter_o7zun_390{display:none}._queue_o7zun_27{border-bottom:1px solid #dce5f0;max-height:286px}._threadPane_o7zun_754{min-height:560px}}@media (max-width:430px){._deskToolbar_o7zun_32{padding:7px}._deskIdentity_o7zun_46>div small{display:none}._statusFilters_o7zun_85{padding-bottom:2px}._scopeFilters_o7zun_157{overflow-x:auto}._scopeFilters_o7zun_157 label{flex:1 0 128px}._queue_o7zun_27{max-height:250px}._threadHeader_o7zun_432{align-items:center}._threadIdentity_o7zun_772{max-width:calc(100% - 88px)}._threadIdentity_o7zun_772 small,._threadState_o7zun_852{display:none}._customerContext_o7zun_2061{overflow-x:auto}._message_o7zun_741{max-width:96%}}._console_o7zun_1{--desk-blue:#5267d8;--desk-blue-strong:#3349b8;--desk-blue-pale:#eef2ff;--desk-line:#dfe6f0;--desk-canvas:#f5f7fb;--desk-ink:#18233a;--desk-muted:#6f7d93;gap:7px;height:calc(100dvh - 126px);min-height:620px}._deskToolbar_o7zun_32{border-radius:12px;grid-template-columns:auto minmax(190px,1fr) auto;grid-template-areas:"identity search actions""status status scope";gap:7px 10px;padding:8px 10px;display:grid;box-shadow:0 8px 24px #2033550e}._statusFilters_o7zun_85{grid-area:status}._scopeFilters_o7zun_157{grid-area:scope;margin-left:0}._previewBadge_o7zun_1851{color:#5363bc;white-space:nowrap;background:#f0f3ff;border:1px solid #d8def7;border-radius:999px;align-items:center;min-height:22px;padding:0 8px;font-size:8px;font-style:normal;font-weight:800;display:inline-flex}._workspace_o7zun_368{grid-template-columns:minmax(270px, var(--queue-pane-width,310px)) 5px minmax(0, 1fr);border-radius:12px;flex:auto;min-height:0;box-shadow:0 12px 32px #1f315013}._queue_o7zun_27>header{min-height:46px;padding:8px 11px}._queue_o7zun_27 p{-webkit-line-clamp:1;margin:5px 0 6px;font-size:10px}._queue_o7zun_27>button>small{gap:6px}._queue_o7zun_27>button>small b{margin-left:auto}._threadPane_o7zun_754{background:#f6f8fc;flex-direction:column;min-width:0;min-height:0;display:flex}._threadHeader_o7zun_432{flex-wrap:nowrap;flex:none;min-height:52px;padding:7px 10px}._threadIdentity_o7zun_772{flex:auto;align-items:center;gap:8px;min-width:150px;display:flex}._threadIdentity_o7zun_772>span:last-child strong,._threadIdentity_o7zun_772>span:last-child small{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}._threadActions_o7zun_339{overflow:visible}._threadActions_o7zun_339 button{min-height:32px;padding-inline:9px}._moreActions_o7zun_2362{position:relative}._moreActions_o7zun_2362>button{color:#56647a;cursor:pointer;background:#fff;border:1px solid #d7dfeb;border-radius:8px;align-items:center;min-height:32px;padding:0 9px;font-size:9px;font-weight:750;display:inline-flex}._moreActions_o7zun_2362>div{z-index:12;background:#fff;border:1px solid #dce3ee;border-radius:10px;gap:4px;width:130px;padding:6px;display:grid;position:absolute;top:38px;right:0;box-shadow:0 14px 30px #1e305229}._customerContext_o7zun_2061{scrollbar-width:none;background:#fff;border-bottom:1px solid #e3e9f1;flex:none;align-items:center;gap:5px;min-height:38px;padding:5px 10px;display:flex;overflow-x:auto}._customerContext_o7zun_2061::-webkit-scrollbar{display:none}._customerContext_o7zun_2061>span{background:#f8f9fc;border:1px solid #e1e7f0;border-radius:8px;flex:none;align-items:center;gap:5px;min-height:27px;padding:0 8px;display:inline-flex}._customerContext_o7zun_2061 small{color:#8894a8;font-size:8px}._customerContext_o7zun_2061 strong{color:#445168;font-size:9px;font-weight:720}._messageStream_o7zun_994{background:radial-gradient(circle at 68% 0,#5267d80e,#0000 24rem),#f6f8fc;flex:auto;min-height:0;padding:14px 18px 16px}._message_o7zun_741{max-width:min(620px,72%);box-shadow:none;border-radius:12px;padding:9px 10px}._message_o7zun_741 header{gap:6px;min-height:20px}._message_o7zun_741 header>span{color:#7d899c;font-size:8px;font-weight:700}._message_o7zun_741 header time{margin-left:auto}._originalCopy_o7zun_1216{background:0 0;padding:0}._languageTarget_o7zun_2138{align-items:center;gap:7px;display:inline-flex}._languageTarget_o7zun_2138 small{color:#76849a;font-size:8px}._languageTarget_o7zun_2138 select{color:#34435c;background:#f8f9fc;border:1px solid #d6deeb;border-radius:8px;min-height:28px;padding:0 26px 0 9px;font-size:9px;font-weight:720}@media (max-width:1180px){._deskToolbar_o7zun_32{grid-template-columns:auto minmax(160px,1fr) auto}._scopeFilters_o7zun_157{grid-area:scope}._threadState_o7zun_852 em{display:none}}@media (max-width:760px){._console_o7zun_1{height:auto;min-height:0}._deskToolbar_o7zun_32{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"identity actions""search search""status status""scope scope"}._queueSearch_o7zun_283{max-width:none}._workspace_o7zun_368{grid-template-columns:minmax(0,1fr)}._queue_o7zun_27{max-height:270px}._threadPane_o7zun_754{min-height:590px}._paneSplitter_o7zun_390,._threadActions_o7zun_339 button span{display:none}._message_o7zun_741{max-width:92%}}@media (max-width:430px){._deskIdentity_o7zun_46>div small{display:none}._previewBadge_o7zun_1851{padding-inline:6px}._threadHeader_o7zun_432{flex-direction:row;align-items:center}._threadIdentity_o7zun_772{max-width:calc(100% - 100px)}._threadIdentity_o7zun_772 small{display:none}._threadActions_o7zun_339{width:auto;margin-left:auto}._threadState_o7zun_852{display:none}._customerContext_o7zun_2061{padding-inline:7px}._messageStream_o7zun_994{padding-inline:8px}._message_o7zun_741{max-width:96%}._languageTarget_o7zun_2138{flex-direction:column;align-items:flex-end;gap:2px}}._console_o7zun_1{gap:6px;height:100%;min-height:0;font-size:14px}._deskToolbar_o7zun_32{border-radius:10px;grid-template-columns:minmax(180px,1fr) auto auto;align-items:center;gap:7px;min-height:48px;padding:5px 7px;display:grid;box-shadow:0 3px 12px #1c31520b}._queueSearch_o7zun_283{order:initial;background:#f3f5f8;border-radius:7px;width:auto;min-width:0;min-height:36px;margin:0}._compactFilters_o7zun_2523{align-items:center;gap:5px;min-width:0;display:flex}._filterSelect_o7zun_2530{border:1px solid var(--desk-line);color:#52647b;background:#fff;border-radius:7px;align-items:center;gap:5px;min-width:104px;height:36px;padding:0 6px;display:flex}._filterSelect_o7zun_2530:nth-child(2){min-width:134px}._filterSelect_o7zun_2530:nth-child(3){min-width:124px}._filterSelect_o7zun_2530:focus-within{border-color:#8cb3e1;box-shadow:0 0 0 3px #2566c11a}._filterSelect_o7zun_2530 select{color:#35485f;cursor:pointer;min-width:0;height:34px;font:inherit;background-color:#0000;border:0;outline:0;flex:1;padding:0 20px 0 1px;font-size:12px;font-weight:700}._filterSelect_o7zun_2530 ._channelBadge_o7zun_700,._filterSelect_o7zun_2530 ._productBadge_o7zun_635{border:0;border-radius:6px;width:24px;min-width:24px;height:24px}._filterSelect_o7zun_2530 ._productLogo_o7zun_690{width:22px;height:18px}._commandActions_o7zun_313{order:initial;gap:4px;margin:0}._commandActions_o7zun_313 button{border-radius:7px;width:36px;height:36px}._notice_o7zun_345{border-radius:7px;flex:none;padding:7px 10px;font-size:12px}._workspace_o7zun_368{grid-template-columns:var(--queue-pane-width,340px) 7px minmax(460px, 1fr);border-radius:10px;height:100%;min-height:0;box-shadow:0 5px 18px #182e4f0e}._queue_o7zun_27{scrollbar-gutter:stable;background:#f5f6f8}._queue_o7zun_27>header,._threadHeader_o7zun_432{min-height:52px;padding:7px 11px}._queue_o7zun_27>header strong,._threadHeader_o7zun_432 strong{font-size:15px}._queue_o7zun_27>header small,._threadHeader_o7zun_432 small{font-size:11px}._queue_o7zun_27>button{background:#fafbfc;gap:6px;padding:10px 11px 11px 14px}._queue_o7zun_27>button:hover,._queue_o7zun_27>button._selectedConversation_o7zun_521{background:#fff}._queue_o7zun_27>button>span strong{font-size:13.5px}._queue_o7zun_27>button>small{gap:4px;font-size:10.5px}._queue_o7zun_27 ._productBadge_o7zun_635,._queue_o7zun_27 ._channelBadge_o7zun_700{border-radius:7px;min-width:27px;height:27px}._queue_o7zun_27 ._channelBadge_o7zun_700{width:auto;min-width:48px;padding:0 6px}._queue_o7zun_27 ._productLogo_o7zun_690{width:25px;height:20px}._threadPane_o7zun_754{background:#f2f4f7;grid-template-rows:52px minmax(0,1fr) auto}._threadHeader_o7zun_432{background:#fffffffa;min-width:0;min-height:52px;padding:6px 9px}._threadIdentity_o7zun_772{grid-template-columns:auto auto 3px minmax(0,1fr);column-gap:5px;min-width:170px;max-width:min(360px,44%)}._threadIdentity_o7zun_772>i{width:3px;height:32px}._threadIdentity_o7zun_772>._channelBadge_o7zun_700,._threadIdentity_o7zun_772>._productBadge_o7zun_635{border-radius:7px;min-width:28px;height:28px}._threadIdentity_o7zun_772>._channelBadge_o7zun_700{width:auto;min-width:48px;padding:0 6px}._threadIdentity_o7zun_772 ._productLogo_o7zun_690{width:25px;height:20px}._threadIdentity_o7zun_772>strong{font-size:14px}._threadIdentity_o7zun_772>small{font-size:10.5px}._threadActions_o7zun_339{gap:4px;padding:0}._threadActions_o7zun_339 button{border-radius:7px;width:34px;min-height:34px;padding:0;font-size:0}._threadActions_o7zun_339 button>span{display:none}._threadState_o7zun_852{gap:0;padding-right:3px}._threadState_o7zun_852 em,._threadState_o7zun_852 ._slaLabel_o7zun_1595{font-size:9.5px}._toolShelf_o7zun_340{top:57px}._messageStream_o7zun_994{background:#f2f4f7 radial-gradient(circle at 1px 1px,#364b690e 1px,#0000 0) 0 0/22px 22px;gap:7px;height:auto;min-height:0;padding:11px 16px 14px;scroll-padding-block:12px}._message_o7zun_741{border-radius:11px;gap:4px;width:fit-content;min-width:0;max-width:min(60ch,64%);padding:8px 10px;box-shadow:0 2px 8px #1f36570e}._message_o7zun_741._customer_o7zun_922{background:#fff9eb;border-left-width:3px;border-bottom-left-radius:3px;box-shadow:0 2px 8px #99670e12}._message_o7zun_741._human_o7zun_1054{background:#e9f8f0;border-right-width:3px;border-bottom-right-radius:3px;box-shadow:0 2px 8px #1f8a6312}._message_o7zun_741._ai_o7zun_1063{background:#edf5ff;border-right-width:3px;border-bottom-right-radius:3px;box-shadow:0 2px 8px #2566c112}._message_o7zun_741._system_o7zun_1072{max-width:min(64ch,74%)}._message_o7zun_741 header{align-items:center}._roleLabel_o7zun_1091{padding:2px 7px;font-size:11px!important}._message_o7zun_741 time,._message_o7zun_741>small,._originalCopy_o7zun_1216>small,._translationCopy_o7zun_1217>small{font-size:10px}._message_o7zun_741 p{max-width:60ch;font-size:15px;line-height:1.42}._originalCopy_o7zun_1216,._translationCopy_o7zun_1217{gap:2px}._translationCopy_o7zun_1217{background:#ffffff7a;border:0;border-left:2px solid #8db4df;border-radius:0 6px 6px 0;margin-top:1px;padding:5px 7px}._customerLanguage_o7zun_1742{color:var(--desk-soft);white-space:nowrap;font-size:10px}._customerLanguage_o7zun_1742 strong{color:var(--desk-ink)}._translationPreview_o7zun_1261{border-radius:7px;gap:5px;padding:7px 8px}._translationPreview_o7zun_1261 textarea{min-height:54px;max-height:92px}._filterSelect_o7zun_2530:focus-within{outline-offset:2px;outline:3px solid #2566c13d}._commandActions_o7zun_313 button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._queue_o7zun_27>button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}._threadActions_o7zun_339 button:focus-visible{outline-offset:2px;outline:3px solid #2566c13d}@media (max-width:1180px){._deskToolbar_o7zun_32{grid-template-columns:minmax(150px,1fr) auto auto}._filterSelect_o7zun_2530{min-width:92px}._filterSelect_o7zun_2530:nth-child(2){min-width:112px}._filterSelect_o7zun_2530:nth-child(3){min-width:106px}._filterSelect_o7zun_2530 select{font-size:11px}._workspace_o7zun_368{grid-template-columns:minmax(250px, min(var(--queue-pane-width,310px), 36vw)) 7px minmax(420px, 1fr)}._threadIdentity_o7zun_772{max-width:34%}}@media (max-width:900px){._deskToolbar_o7zun_32{grid-template-columns:minmax(140px,1fr) auto auto;overflow-x:auto}._compactFilters_o7zun_2523{min-width:max-content}._workspace_o7zun_368{grid-template-columns:minmax(235px, min(var(--queue-pane-width,285px), 36vw)) 7px minmax(410px, 1fr);height:100%;min-height:0;overflow:hidden}._paneSplitter_o7zun_390{display:grid}._queue_o7zun_27{border-right:1px solid var(--desk-line);border-bottom:0;max-height:none}._threadPane_o7zun_754{min-height:0}._message_o7zun_741{max-width:76%}}@media (max-width:760px){._console_o7zun_1{height:auto;min-height:860px}._deskToolbar_o7zun_32{grid-template-columns:minmax(0,1fr) auto}._compactFilters_o7zun_2523{grid-column:1/-1;width:100%;overflow-x:auto}._workspace_o7zun_368{grid-template-columns:minmax(0,1fr);height:auto;min-height:760px;overflow:hidden}._paneSplitter_o7zun_390{display:none}._queue_o7zun_27{border-right:0;border-bottom:1px solid var(--desk-line);max-height:260px}._threadPane_o7zun_754{min-height:560px}._threadHeader_o7zun_432{flex-direction:row;align-items:center}._threadIdentity_o7zun_772{min-width:0;max-width:48%}._threadActions_o7zun_339{width:auto;margin-left:auto}._threadActions_o7zun_339 button{width:34px;padding:0;font-size:0}._message_o7zun_741{max-width:88%}}@media (min-width:761px){._console_o7zun_1{gap:6px;font-size:13px}._deskToolbar_o7zun_32{align-items:center;gap:6px;min-height:48px;padding:5px 7px;display:flex}._deskIdentity_o7zun_46{gap:7px;min-width:168px;padding-right:8px;display:flex}._deskIdentity_o7zun_46>span{border-radius:8px;width:30px;height:30px}._deskIdentity_o7zun_46 strong{font-size:11px}._deskIdentity_o7zun_46 small{font-size:8.5px}._statusFilters_o7zun_85{flex:auto;gap:2px;padding:1px}._statusFilters_o7zun_85 button{border-radius:7px;gap:5px;min-height:30px;padding:0 7px;font-size:9.5px}._statusFilters_o7zun_85 button b{border-radius:5px;min-width:17px;height:17px;font-size:8px}._scopeFilters_o7zun_157{flex:none;gap:4px;margin-left:auto}._scopeFilters_o7zun_157 label{align-items:center;display:flex;position:relative}._scopeFilters_o7zun_157 select{border:1px solid var(--desk-line);color:#42536b;cursor:pointer;max-width:124px;min-height:32px;font:inherit;background:#f8fafc;border-radius:7px;outline:0;padding:0 22px 0 24px;font-size:9.5px;font-weight:700}._scopeFilters_o7zun_157 select:focus{border-color:var(--desk-blue);box-shadow:0 0 0 3px #2566c11a}._scopeDot_o7zun_3086{pointer-events:none;background:linear-gradient(#efbd50 0 50%,#397ed5 50%);border-radius:50%;width:8px;height:8px;position:absolute;left:9px}._scopeAll_o7zun_278{background:linear-gradient(135deg, var(--desk-h5) 0 50%, var(--desk-meta) 50%)}._scopeChannel_owned_h5_o7zun_3100{background:var(--desk-h5)}._scopeChannel_meta_messenger_o7zun_3101{background:var(--desk-meta)}._queueSearch_o7zun_283{border-radius:7px;flex:0 220px;width:clamp(150px,14vw,220px);min-height:32px;padding:0 8px}._queueSearch_o7zun_283 input{font-size:10px}._commandActions_o7zun_313{flex:none}._commandActions_o7zun_313 button{width:32px;height:32px}._queue_o7zun_27>header,._threadHeader_o7zun_432{min-height:48px;padding:6px 9px}._queue_o7zun_27>header strong,._threadHeader_o7zun_432 strong{font-size:13px}._queue_o7zun_27>header small,._threadHeader_o7zun_432 small{font-size:9.5px}._queue_o7zun_27>button{gap:5px;padding:8px 9px 9px 12px}._queue_o7zun_27>button>span strong{font-size:12px}._queue_o7zun_27 p{font-size:11.5px;line-height:1.35}._queue_o7zun_27>button>small{gap:3px;font-size:9.5px}._queue_o7zun_27 ._productBadge_o7zun_635,._queue_o7zun_27 ._channelBadge_o7zun_700{border-radius:6px;min-width:24px;height:24px}._queue_o7zun_27 ._channelBadge_o7zun_700{width:auto;min-width:43px;padding:0 5px;font-size:8.5px}._queue_o7zun_27 ._productLogo_o7zun_690{width:22px;height:18px}._threadPane_o7zun_754{grid-template-rows:48px minmax(0,1fr) auto}._threadIdentity_o7zun_772>._channelBadge_o7zun_700,._threadIdentity_o7zun_772>._productBadge_o7zun_635{border-radius:6px;min-width:25px;height:25px}._threadIdentity_o7zun_772>._channelBadge_o7zun_700{width:auto;min-width:43px;padding:0 5px;font-size:8.5px}._threadIdentity_o7zun_772 ._productLogo_o7zun_690{width:22px;height:18px}._threadIdentity_o7zun_772>strong{font-size:12.5px}._threadIdentity_o7zun_772>small{font-size:9.5px}._messageStream_o7zun_994{gap:6px;padding:9px 12px 12px}._message_o7zun_741{border-radius:10px;gap:3px;max-width:min(60ch,62%);padding:7px 9px}._roleLabel_o7zun_1091{padding:2px 6px;font-size:10px!important}._message_o7zun_741 time,._message_o7zun_741>small,._originalCopy_o7zun_1216>small,._translationCopy_o7zun_1217>small{font-size:9.5px}._message_o7zun_741 p{max-width:60ch;font-size:13px;line-height:1.42}._translationCopy_o7zun_1217{padding:4px 6px}}@media (min-width:1181px){._threadActions_o7zun_339 button{gap:4px;width:auto;min-height:32px;padding:0 8px;font-size:10.5px}._threadActions_o7zun_339 button>span{display:inline}}._console_o7zun_1{--desk-blue:#4f64d4;--desk-blue-strong:#3547a7;--desk-blue-pale:#eef1ff;--desk-meta:#765ed4;--desk-h5:#238894;--desk-line:#dfe4ed;--desk-canvas:#f4f6fa;--desk-ink:#172139;--desk-muted:#68758a}._previewNotice_o7zun_3272{color:#526077;background:linear-gradient(90deg,#eef1ff,#f7f9ff);border:1px solid #d9e0f5;border-radius:9px;align-items:center;gap:10px;min-height:38px;padding:7px 12px;font-size:10px;display:flex}._previewNotice_o7zun_3272 strong{color:#3547a7;flex:none;font-size:10.5px}._previewNotice_o7zun_3272 span{min-width:0}@media (max-width:640px){._previewNotice_o7zun_3272{flex-direction:column;align-items:flex-start;gap:2px}}._console_o7zun_1{gap:8px;min-width:0}._deskToolbar_o7zun_32{background:#fffffff5;border:1px solid #dce4f0;gap:8px;min-width:0;padding:7px 9px;box-shadow:0 10px 28px #1c2f4e11}._statusFilters_o7zun_85{scrollbar-width:none;flex:auto;min-width:0;overflow-x:auto}._statusFilters_o7zun_85::-webkit-scrollbar{display:none}._statusFilters_o7zun_85 button{flex:none}._scopeFilters_o7zun_157{min-width:0}._previewNotice_o7zun_3272{background:linear-gradient(90deg,#4f64d41c,#f8fafff0);border-color:#cfd8f6;min-height:42px;padding-left:42px;position:relative}._previewNotice_o7zun_3272:before{content:"PREVIEW";color:#fff;letter-spacing:.06em;background:#4f64d4;border-radius:8px;place-items:center;width:25px;height:25px;font-size:6.5px;font-weight:900;display:grid;position:absolute;left:10px}._workspace_o7zun_368{grid-template-columns:minmax(286px, var(--queue-pane-width,326px)) 6px minmax(0, 1fr);border-color:#dce4ef;border-radius:13px;box-shadow:0 16px 36px #182c4c16}._queue_o7zun_27{background:#f6f8fb}._queue_o7zun_27>button{min-height:100px;padding-block:10px}._threadPane_o7zun_754{background:#f5f7fb;grid-template-rows:auto minmax(0,1fr) auto;min-width:0}._threadHeader_o7zun_432{border-bottom-color:#e0e6ef;flex-wrap:wrap;row-gap:6px;min-height:58px;padding:8px 10px}._threadIdentity_o7zun_772{flex:220px;max-width:none}._threadActions_o7zun_339{scrollbar-width:none;flex:0 auto;min-width:0;overflow-x:auto}._threadActions_o7zun_339::-webkit-scrollbar{display:none}._threadActions_o7zun_339 button{flex:none}._threadActions_o7zun_339 button:disabled,._toolShelf_o7zun_340 button:disabled{color:#9ba6b7;box-shadow:none;opacity:.58;background:#f2f4f7;border-color:#e2e6ed}._messageStream_o7zun_994{background-color:#f5f7fb;background-image:radial-gradient(circle at 20% 5%,#4f64d40f,#0000 22rem),radial-gradient(circle at 1px 1px,#364b690b 1px,#0000 0);min-height:300px;padding:16px 18px 18px}@media (max-width:1180px){._deskToolbar_o7zun_32{flex-wrap:wrap}._statusFilters_o7zun_85{order:3;width:100%}._workspace_o7zun_368{grid-template-columns:minmax(260px, min(var(--queue-pane-width,306px), 35vw)) 6px minmax(0, 1fr)}}@media (max-width:760px){._console_o7zun_1{min-height:0}._deskToolbar_o7zun_32{display:flex;overflow:visible}._deskIdentity_o7zun_46{flex:180px}._queueSearch_o7zun_283{flex:180px;order:2;width:calc(100% - 80px)}._scopeFilters_o7zun_157{order:4;width:100%;margin:0;overflow-x:auto}._scopeFilters_o7zun_157 label{flex:1 0 132px}._scopeFilters_o7zun_157 select{width:100%;max-width:none}._workspace_o7zun_368{grid-template-columns:minmax(0,1fr);height:auto;min-height:0}._queue_o7zun_27{max-height:320px}._threadPane_o7zun_754{min-height:620px}._threadHeader_o7zun_432{align-items:flex-start}._threadIdentity_o7zun_772{max-width:calc(100% - 48px)}._threadActions_o7zun_339{width:100%;margin-left:0}._message_o7zun_741{max-width:92%}}@media (max-width:430px){._deskToolbar_o7zun_32{gap:6px;padding:6px}._statusFilters_o7zun_85 button{min-height:34px;padding-inline:8px}._previewNotice_o7zun_3272{padding:36px 9px 9px}._previewNotice_o7zun_3272:before{width:auto;height:22px;padding:0 7px;top:7px;left:9px}._queue_o7zun_27{max-height:280px}._threadPane_o7zun_754{min-height:590px}._threadIdentity_o7zun_772{max-width:100%}._threadState_o7zun_852{width:100%}._messageStream_o7zun_994{padding:12px 8px 14px}._message_o7zun_741{max-width:96%}}._deskToolbar_o7zun_32{grid-template-columns:auto minmax(190px,1fr) auto;grid-template-areas:"identity search actions""status status scope";gap:7px 10px;padding:8px 10px;display:grid;overflow:visible}._deskIdentity_o7zun_46{grid-area:identity}._queueSearch_o7zun_283{grid-area:search;justify-self:start;width:100%;max-width:520px}._commandActions_o7zun_313{grid-area:actions}._statusFilters_o7zun_85{order:initial;grid-area:status;width:auto}._scopeFilters_o7zun_157{order:initial;grid-area:scope;width:auto;margin-left:0}._workspace_o7zun_368{grid-template-columns:minmax(270px, var(--queue-pane-width,310px)) 5px minmax(0, 1fr);flex:auto;min-height:0}._queue_o7zun_27>button>span{grid-template-columns:auto auto minmax(0,1fr) auto}._queue_o7zun_27 p{-webkit-line-clamp:1;margin:5px 0 6px}._threadPane_o7zun_754{flex-direction:column;min-height:0;display:flex}._threadHeader_o7zun_432{flex-flow:row;flex:none;min-height:52px;padding:7px 10px}._threadIdentity_o7zun_772{flex:auto;align-items:center;gap:8px;max-width:none;display:flex}._threadIdentity_o7zun_772>span:last-child{gap:2px;min-width:0;display:grid}._threadActions_o7zun_339{width:auto;margin-left:auto;overflow:visible}._customerContext_o7zun_2061{flex:none}._messageStream_o7zun_994{flex:auto;min-height:0;padding:14px 18px 16px}@media (max-width:760px){._console_o7zun_1{height:auto;min-height:0}._deskToolbar_o7zun_32{grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"identity actions""search search""status status""scope scope"}._queueSearch_o7zun_283{order:initial;width:100%;max-width:none}._scopeFilters_o7zun_157{order:initial;width:100%}._workspace_o7zun_368{grid-template-columns:minmax(0,1fr)}._paneSplitter_o7zun_390{display:none}._queue_o7zun_27{max-height:270px}._threadPane_o7zun_754{min-height:590px}._threadHeader_o7zun_432{flex-direction:row;align-items:center}._threadActions_o7zun_339{width:auto}._message_o7zun_741{max-width:92%}}@media (max-width:430px){._deskIdentity_o7zun_46>div small{display:none}._threadIdentity_o7zun_772{max-width:calc(100% - 100px)}._threadIdentity_o7zun_772 small,._threadState_o7zun_852{display:none}._messageStream_o7zun_994{padding:12px 8px 14px}._message_o7zun_741{max-width:96%}}._console_o7zun_1{gap:8px;height:100%;min-height:0}._deskToolbar_o7zun_32{background:#fffffff5;border-color:#dce5f0;border-radius:12px;box-shadow:0 2px 8px #001f540d}._workspace_o7zun_368{background:#fff;border-color:#dce5f0;border-radius:13px;box-shadow:0 12px 34px #001f5413}._queue_o7zun_27>button{min-height:78px;padding:9px 10px}._queue_o7zun_27>button._selectedConversation_o7zun_521{background:#eef8f7;box-shadow:inset 3px 0 #009b86}._threadHeader_o7zun_432{min-height:54px}._messageStream_o7zun_994{background:radial-gradient(circle at 65% 0,#27cff40b,#0000 22rem),#f5f8fc;padding:16px clamp(12px,3vw,34px) 18px}._message_o7zun_741{max-width:min(670px,78%)}@media (max-width:860px){._console_o7zun_1{height:auto;min-height:0}._queue_o7zun_27{max-height:286px}._threadPane_o7zun_754{min-height:560px}._message_o7zun_741{max-width:92%}}@media (max-width:430px){._queue_o7zun_27{max-height:250px}._message_o7zun_741{max-width:96%}}._console_o7zun_1{font-size:14px}._queue_o7zun_27>button{min-height:82px}._queue_o7zun_27 strong{font-size:13.5px;line-height:1.3}._queue_o7zun_27 p{font-size:12px;line-height:1.45}._queue_o7zun_27 small{font-size:10.5px}._threadHeader_o7zun_432{min-height:58px;padding:8px 11px}._threadIdentity_o7zun_772 strong{font-size:13.5px}._threadIdentity_o7zun_772 small{font-size:10.5px}._messageStream_o7zun_994{scroll-padding-bottom:16px}._message_o7zun_741{font-size:15.5px;line-height:1.55}._message_o7zun_741 p{font-size:inherit;line-height:inherit}._message_o7zun_741 header{font-size:11.5px}._threadActions_o7zun_339 button,._commandActions_o7zun_313 button{min-height:40px}@media (max-width:860px){._console_o7zun_1{gap:8px}._deskToolbar_o7zun_32{padding:8px}._statusFilters_o7zun_85,._scopeFilters_o7zun_157{width:100%}._queue_o7zun_27{max-height:300px}._queue_o7zun_27>button{min-height:86px}._threadPane_o7zun_754{min-height:600px}._threadHeader_o7zun_432{z-index:4;position:sticky;top:0}._messageStream_o7zun_994{min-height:320px;padding:13px 10px 15px}._message_o7zun_741{max-width:94%;font-size:15px}}@media (max-width:430px){._deskToolbar_o7zun_32{grid-template-columns:minmax(0,1fr) auto}._statusFilters_o7zun_85 button{min-height:40px}._scopeFilters_o7zun_157 label{flex-basis:126px}._queue_o7zun_27{max-height:286px}._queue_o7zun_27 strong{font-size:13px}._queue_o7zun_27 p{font-size:11.5px}._threadPane_o7zun_754{min-height:620px}._threadHeader_o7zun_432{min-height:54px}._messageStream_o7zun_994{min-height:340px}._message_o7zun_741{max-width:96%;font-size:14.5px;line-height:1.55}}._mobilePaneSwitch_o7zun_3683,._mobileBackButton_o7zun_3684,._mobileFiltersButton_o7zun_3685,._mobileReplySettingsToggle_o7zun_3686{display:none}@media (max-width:860px){._console_o7zun_1{flex-direction:column;gap:10px;width:100%;height:100%;min-height:0;font-size:14px;display:flex;overflow:hidden}._deskToolbar_o7zun_32{border:1px solid var(--mobile-line,#d7e2eb);box-shadow:var(--mobile-shadow,0 8px 24px #001f5412);background:#fff;border-radius:15px;grid-template-columns:minmax(0,1fr) auto;grid-template-areas:"search actions""status status""scope scope";gap:9px;padding:10px;display:grid;overflow:visible}._deskIdentity_o7zun_46{display:none}._deskIdentity_o7zun_46>div{min-width:0}._deskIdentity_o7zun_46>div strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;display:block;overflow:hidden}._deskIdentity_o7zun_46>div small{color:#6b7c90;text-overflow:ellipsis;white-space:nowrap;font-size:10px;display:block;overflow:hidden}._commandActions_o7zun_313{grid-area:actions;gap:6px;display:flex}._commandActions_o7zun_313 button{pointer-events:auto;place-items:center;width:46px;min-width:46px;height:46px;min-height:46px;padding:0;display:grid}._commandActions_o7zun_313 ._refreshMessages_o7zun_3760{color:#00666b;width:46px;min-width:46px;padding:0}._refreshMessages_o7zun_3760 span{display:none}._mobileFiltersButton_o7zun_3685{display:grid!important}._mobileFiltersButton_o7zun_3685 span,._commandActions_o7zun_313>button:last-child{display:none}._notice_o7zun_345 button{min-height:40px;color:inherit;font:inherit;background:#fff;border:1px solid;border-radius:10px;margin-left:8px;padding:0 12px;font-weight:760}._queueSearch_o7zun_283{grid-area:search;width:100%;max-width:none;min-height:48px}._queueSearch_o7zun_283 input{width:100%;height:46px;min-height:46px;font-size:16px}:is(._queueSearch_o7zun_283 input:focus,._queueSearch_o7zun_283 input:focus-visible){box-shadow:none!important;outline:0!important}._statusFilters_o7zun_85{overscroll-behavior-inline:contain;scrollbar-width:none;-webkit-overflow-scrolling:touch;grid-area:status;gap:6px;width:100%;padding:0 0 2px;display:flex;overflow-x:auto}._statusFilters_o7zun_85::-webkit-scrollbar{display:none}._statusFilters_o7zun_85 button{pointer-events:auto;border-radius:11px;flex:none;min-width:max-content;min-height:42px;padding:0 12px}._scopeFilters_o7zun_157{grid-area:scope;grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;width:100%;margin:0;display:none;overflow:visible}._mobileFiltersExpanded_o7zun_3850 ._scopeFilters_o7zun_157{display:grid}._scopeFilters_o7zun_157 ._rewardFilterToggle_o7zun_167{grid-column:1/-1;justify-content:center;min-height:42px;font-size:12px}._scopeFilters_o7zun_157 label{gap:4px;width:100%;min-width:0;display:grid}._scopeFilters_o7zun_157 select{pointer-events:auto;width:100%;max-width:none;min-height:46px;font-size:16px}._mobilePaneSwitch_o7zun_3683{z-index:1;border:1px solid var(--mobile-line,#d7e2eb);background:#f3f7fa;border-radius:14px;grid-template-columns:repeat(2,minmax(0,1fr));gap:5px;width:100%;min-height:50px;padding:5px;display:none;position:relative}._mobilePaneSwitch_o7zun_3683 button{color:#5f7188;min-height:40px;font:inherit;pointer-events:auto;background:0 0;border:0;border-radius:10px;font-size:13px;font-weight:780}._mobilePaneSwitch_o7zun_3683 button:disabled{opacity:.42}._mobilePaneSwitch_o7zun_3683 ._activeMobilePane_o7zun_3906{color:#00666b;background:#fff;box-shadow:0 3px 10px #001f5414}._workspace_o7zun_368{border:1px solid var(--mobile-line,#d7e2eb);width:100%;height:100%;min-height:0;box-shadow:var(--mobile-shadow,0 8px 24px #001f5412);background:#fff;border-radius:16px;flex:auto;display:block;overflow:hidden}._paneSplitter_o7zun_390{display:none}._mobileQueueVisible_o7zun_3929 ._queue_o7zun_27{overscroll-behavior:contain;-webkit-overflow-scrolling:touch;width:100%;height:100%;max-height:none;scroll-padding-block:10px;display:flex;overflow-y:auto}._mobileQueueVisible_o7zun_3929 ._threadPane_o7zun_754,._mobileThreadVisible_o7zun_3944 ._queue_o7zun_27{display:none}._mobileThreadVisible_o7zun_3944 ._threadPane_o7zun_754{width:100%;height:100%;min-height:0;max-height:none;display:flex;overflow:hidden}._threadMode_o7zun_28 ._deskToolbar_o7zun_32,._threadMode_o7zun_28>._integrationSimulator_o7zun_665,._threadMode_o7zun_28>._mobilePaneSwitch_o7zun_3683{display:none}._queue_o7zun_27{background:#fff;flex-direction:column;max-height:none;position:static;overflow-y:auto}._queue_o7zun_27>header{background:#f7fafc;min-height:50px;position:static}._queue_o7zun_27>button{pointer-events:auto;border-bottom-color:#e2e8ef;gap:3px;min-height:66px;padding:7px 10px 8px 12px}._queue_o7zun_27>button:active{background:#edf7f7}._queue_o7zun_27 strong{font-size:14px;line-height:1.35}._queue_o7zun_27 p{-webkit-line-clamp:1;-webkit-box-orient:vertical;min-height:0;margin:2px 0 0;font-size:13px;line-height:1.4;display:-webkit-box;overflow:hidden}._queue_o7zun_27 small{font-size:11px}._queueRow_o7zun_553{gap:5px;width:100%}._queueIdentity_o7zun_554{gap:5px}._queueIdentity_o7zun_554 ._sceneBadge_o7zun_651{display:none}._queueRow_o7zun_553 ._compactQueueState_o7zun_578{gap:3px!important}._queueRow_o7zun_553 ._iconStatus_o7zun_4026{width:22px;min-width:22px;height:22px}._queueRow_o7zun_553 time{font-size:9px}._threadPane_o7zun_754{background:#f2f6fa;flex-direction:column;min-height:0}._threadHeader_o7zun_432{z-index:2;background:#fff;border-bottom:1px solid #dbe4ed;flex:none;grid-template-columns:46px minmax(0,1fr) auto;align-items:center;gap:8px;min-height:62px;padding:8px;display:grid;position:relative}._mobileBackButton_o7zun_3684{color:#203953;pointer-events:auto;background:#f7f9fc;border:1px solid #dbe4ed;border-radius:13px;place-items:center;width:46px;min-width:46px;height:46px;display:grid}._threadIdentity_o7zun_772{flex:auto;align-items:center;min-width:0;max-width:none;display:flex}._threadIdentity_o7zun_772>span:last-child{min-width:0}._threadIdentity_o7zun_772 strong,._threadIdentity_o7zun_772 small{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}._threadIdentity_o7zun_772 strong{font-size:14px}._threadIdentity_o7zun_772 small{color:#697b90;font-size:10px}._threadActions_o7zun_339{scrollbar-width:none;gap:5px;width:auto;max-width:144px;margin:0;display:flex;overflow-x:auto}._threadActions_o7zun_339::-webkit-scrollbar{display:none}._threadState_o7zun_852{display:none}._threadActions_o7zun_339 button{pointer-events:auto;place-items:center;width:44px;min-width:44px;height:44px;min-height:44px;padding:0;display:grid}._threadActions_o7zun_339 button span{display:none}._customerContext_o7zun_2061{overscroll-behavior-inline:contain;scrollbar-width:none;-webkit-overflow-scrolling:touch;flex:none;gap:7px;min-height:46px;padding:7px 9px;display:flex;overflow-x:auto}._customerContext_o7zun_2061::-webkit-scrollbar{display:none}._customerContext_o7zun_2061>span{background:#fff;border-radius:9px;flex:none;min-width:max-content;padding:6px 9px}._messageStream_o7zun_994{overscroll-behavior:contain;-webkit-overflow-scrolling:touch;flex:auto;min-height:0;padding:14px 10px 18px;scroll-padding-block:12px;overflow-y:auto}._message_o7zun_741{border-radius:15px;max-width:94%;margin-bottom:11px;font-size:15px;line-height:1.55}._message_o7zun_741 header{grid-template-columns:auto minmax(0,1fr) auto;gap:6px;font-size:11px;display:grid}._message_o7zun_741 header span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}._messageShift_o7zun_1116{display:none!important}._originalCopy_o7zun_1216,._translationCopy_o7zun_1217{padding:10px 11px}._translationCopy_o7zun_1217{border-left-color:var(--mobile-cyan,#00aeb8);background:#f4f1f8}._mobileReplySettingsToggle_o7zun_3686{border-radius:9px;align-items:center;gap:5px;margin-left:auto;display:inline-flex;color:#53677f!important;background:#f7f9fc!important;border:1px solid #dbe4ed!important;min-height:34px!important;padding:0 9px!important;font-size:11px!important}._languageWorkflow_o7zun_1754._mobileReplySettingsClosed_o7zun_4212{display:none}._languageWorkflow_o7zun_1754._mobileReplySettingsOpen_o7zun_4216{z-index:12;background:#fff;border:1px solid #cdd9e7;border-radius:12px;max-height:min(34dvh,220px);padding:9px;display:grid;position:absolute;bottom:calc(100% - 2px);left:10px;right:10px;overflow-y:auto;box-shadow:0 -14px 34px #001f5429}._languageTarget_o7zun_2138{min-width:0}._languageTarget_o7zun_2138 small{display:none}._languageTarget_o7zun_2138 select{pointer-events:auto;max-width:180px;min-height:42px;font-size:14px}._translationPreview_o7zun_1261{max-height:150px;overflow-y:auto}._toolShelf_o7zun_340{z-index:8;max-height:56dvh;position:absolute;inset:62px 0 auto;overflow-y:auto;box-shadow:0 18px 34px #142d4a2e}._caseDrawer_o7zun_1323{width:100%;max-width:none;height:min(88dvh,820px);padding-bottom:var(--mobile-safe-bottom,0px);border-radius:24px 24px 0 0;margin-top:auto}._drawerBackdrop_o7zun_1313{z-index:1200;align-items:flex-end}html.mobile-keyboard-open ._mobileThreadVisible_o7zun_3944 ._threadPane_o7zun_754{height:calc(var(--mobile-viewport-height,100dvh) - 8px);min-height:320px;max-height:none}}@media (max-width:430px){._scopeFilters_o7zun_157{grid-template-columns:minmax(0,1fr)}._deskIdentity_o7zun_46>span{display:none}._previewBadge_o7zun_1851{font-size:8px}._threadHeader_o7zun_432{grid-template-columns:44px minmax(0,1fr) 96px}._mobileBackButton_o7zun_3684{width:44px;min-width:44px;height:44px}._threadActions_o7zun_339{max-width:96px}._message_o7zun_741{max-width:97%;font-size:14.5px}}._mobileSearchButton_o7zun_4317,._mobileStatusSelect_o7zun_4318{display:none}._mobileServingMode_o7zun_4322{display:inline-grid}._modeExplainBackdrop_o7zun_4326{z-index:1250;-webkit-backdrop-filter:blur(4px);backdrop-filter:blur(4px);background:#0012307a;place-items:center;padding:18px;display:grid;position:fixed;inset:0}._modeExplainDialog_o7zun_4337{border:1px solid var(--desk-line);background:#fff;border-radius:17px;width:min(440px,100%);overflow:hidden;box-shadow:0 24px 70px #00123047}._modeExplainDialog_o7zun_4337>header{border-bottom:1px solid var(--desk-line);grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:9px;min-height:66px;padding:10px 12px;display:grid}._modeExplainDialog_o7zun_4337>header>span{border-radius:12px;place-items:center;width:40px;height:40px;display:grid}._modeAi_o7zun_4364{color:#086a70;background:#e7f8f7}._modeHuman_o7zun_4365{color:#8f5e0a;background:#fff5dc}._modeExplainDialog_o7zun_4337>header>div{gap:2px;min-width:0;display:grid}._modeExplainDialog_o7zun_4337>header small{color:var(--desk-soft);font-size:10px}._modeExplainDialog_o7zun_4337>header strong{color:var(--desk-ink);font-size:15px}._modeExplainDialog_o7zun_4337>header>button{width:38px;height:38px;color:var(--desk-soft);background:#f5f8fb;border:0;border-radius:10px;place-items:center;display:grid}._modeExplainDialog_o7zun_4337>p{color:#4d627b;margin:0;padding:16px;font-size:13px;line-height:1.65}._modeExplainDialog_o7zun_4337>footer{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;padding:0 12px 12px;display:grid}._modeExplainDialog_o7zun_4337>footer button{color:#53677f;min-height:42px;font:inherit;background:#edf2f7;border:0;border-radius:10px;font-weight:760}._modeExplainDialog_o7zun_4337>footer button._confirmModeChange_o7zun_4373{color:#fff;background:linear-gradient(135deg,#004a7c,#087d83)}@media (max-width:860px){._deskToolbar_o7zun_32{grid-template-columns:minmax(0,1fr);grid-template-areas:"actions""search""status""scope";gap:7px;padding:7px 8px}._commandActions_o7zun_313{grid-template-columns:minmax(72px,1.3fr) repeat(3,minmax(42px,1fr));justify-content:stretch;width:100%;display:grid}._commandActions_o7zun_313 button,._commandActions_o7zun_313 ._refreshMessages_o7zun_3760{width:100%;min-width:0;height:44px;min-height:44px}._mobileSearchButton_o7zun_4317,._mobileServingMode_o7zun_4322{display:inline-grid!important}._mobileServingMode_o7zun_4322{grid-template-columns:auto auto;gap:5px;font-size:11px;font-weight:800;width:100%!important;min-width:0!important;padding:0 9px!important}._mobileServingAi_o7zun_4417{color:#00666b!important;background:#e9f9f7!important}._mobileServingHuman_o7zun_4418{color:#855700!important;background:#fff6df!important}._mobileServingScheduled_o7zun_4419{color:#40546e!important;background:#f5f8fb!important}._mobileServingMode_o7zun_4322 span{display:inline!important}._queueSearch_o7zun_283{min-height:42px;display:none}._mobileSearchExpanded_o7zun_4427 ._queueSearch_o7zun_283{display:flex}._queueSearch_o7zun_283 input{height:42px;min-height:42px}._statusFilters_o7zun_85{grid-template-columns:repeat(5,minmax(0,1fr));gap:4px;display:grid;overflow:visible}._statusFilters_o7zun_85 button{gap:3px;width:100%;min-width:0;min-height:38px;padding-inline:3px;font-size:10px}._statusFilters_o7zun_85 button b{min-width:18px;height:18px;font-size:9px}._statusFilters_o7zun_85 button:nth-child(n+6){display:none}._mobileStatusSelect_o7zun_4318{grid-column:1/-1;display:grid!important}._workspace_o7zun_368{flex:1 1 0;height:auto;min-height:0;max-height:100%}._mobileQueueVisible_o7zun_3929 ._queue_o7zun_27{touch-action:pan-y;flex:1 1 0;min-height:0}._queue_o7zun_27>button{touch-action:pan-y}._modeExplainBackdrop_o7zun_4326{place-items:end center;padding:0}._modeExplainDialog_o7zun_4337{width:100%;padding-bottom:env(safe-area-inset-bottom);border-radius:20px 20px 0 0}}._compactQueueState_o7zun_578,._compactThreadState_o7zun_4480{align-items:center;gap:5px!important}._iconStatus_o7zun_4026{place-items:center;width:23px;min-width:23px;height:23px;border-radius:999px!important;padding:0!important;display:inline-grid!important}._unreadCompact_o7zun_4482{min-width:31px;height:23px;border-radius:999px!important;gap:2px!important;padding:0 5px!important}._unreadCompact_o7zun_4482 b{min-width:0;height:auto;color:inherit;background:0 0;margin:0;font-size:9px;display:inline}._slaDotStatus_o7zun_4484{background:#f6f8fb;border:1px solid #d8e0eb}._slaDotStatus_o7zun_4484 i{background:#5b9a76;border-radius:999px;width:8px;height:8px;display:block;box-shadow:0 0 0 3px #5b9a761c}._slaLabel_due_o7zun_1651._slaDotStatus_o7zun_4484 i{background:#d69722;box-shadow:0 0 0 3px #d6972221}._slaLabel_breached_o7zun_1652._slaDotStatus_o7zun_4484 i{background:#d64d5c;box-shadow:0 0 0 3px #d64d5c21}._filterPopover_o7zun_4491{gap:11px;display:grid}._filterPopover_o7zun_4491>header,._languagePopover_o7zun_4494>header,._contextPopover_o7zun_4495>header{border-bottom:1px solid var(--desk-line);justify-content:space-between;align-items:center;gap:12px;padding-bottom:9px;display:flex}._filterPopover_o7zun_4491>header>span{min-width:0}._filterPopover_o7zun_4491>header strong,._languagePopover_o7zun_4494>header strong,._contextPopover_o7zun_4495>header strong{color:var(--desk-ink);font-size:13px;display:block}._filterPopover_o7zun_4491>header small,._languagePopover_o7zun_4494>header small,._contextPopover_o7zun_4495>header small{color:var(--desk-soft);margin-top:2px;font-size:10px;display:block}._filterPopover_o7zun_4491>header button{color:#315c8f;cursor:pointer;background:#edf3fa;border:0;border-radius:7px;min-height:28px;padding:0 8px;font-size:10px;font-weight:750}._filterPopover_o7zun_4491>nav{grid-template-columns:repeat(4,minmax(0,1fr));gap:5px;display:grid}._filterPopover_o7zun_4491>nav button{border:1px solid var(--desk-line);min-height:34px;color:var(--desk-soft);font:inherit;cursor:pointer;background:#fff;border-radius:8px;justify-content:space-between;align-items:center;gap:5px;padding:0 8px;font-size:10px;font-weight:700;display:flex}._filterPopover_o7zun_4491>nav button b{text-align:center;background:#edf1f6;border-radius:99px;min-width:18px;padding:2px 4px;font-size:9px}._filterPopover_o7zun_4491>nav button._activeFilterChoice_o7zun_4551{color:#175597;background:#edf5ff;border-color:#99b9df;box-shadow:inset 0 -2px #2566c1}._filterSelectGrid_o7zun_4558{grid-template-columns:repeat(2,minmax(0,1fr));gap:7px;display:grid}._filterSelectGrid_o7zun_4558 label,._languagePopover_o7zun_4494 ._languageWorkflow_o7zun_1754 label{min-width:0;color:var(--desk-soft);gap:4px;font-size:9px;font-weight:700;display:grid}._filterSelectGrid_o7zun_4558 select,._languagePopover_o7zun_4494 ._languageWorkflow_o7zun_1754 select{border:1px solid var(--desk-line);width:100%;min-width:0;min-height:36px;color:var(--desk-ink);font:inherit;background:#fff;border-radius:8px;padding:0 28px 0 9px;font-size:11px}._rewardFilterChoice_o7zun_4575{color:#765310;min-height:36px;font:inherit;cursor:pointer;background:#fffaf0;border:1px solid #e2d4ad;border-radius:8px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:8px;padding:0 10px;font-size:10px;font-weight:750;display:grid;position:relative}._rewardFilterChoice_o7zun_4575 i{background:var(--desk-red);border-radius:50%;width:6px;height:6px;position:absolute;top:5px;right:5px}._rewardFilterChoice_o7zun_4575[aria-pressed=true]{background:#fff3cf;border-color:#c99e3e}._contextPopover_o7zun_4495{width:min(330px,100vw - 24px)}._contextPopover_o7zun_4495 dl{gap:0;margin:0;display:grid}._contextPopover_o7zun_4495 dl>div{border-bottom:1px solid #edf1f6;grid-template-columns:66px minmax(0,1fr);gap:10px;padding:8px 0;display:grid}._contextPopover_o7zun_4495 dl>div:last-child{border-bottom:0}._contextPopover_o7zun_4495 dt{color:var(--desk-faint);font-size:10px}._contextPopover_o7zun_4495 dd{min-width:0;color:var(--desk-ink);overflow-wrap:anywhere;margin:0;font-size:11px;font-weight:700}._profileLayout_o7zun_4601{gap:6px;display:grid}._backendIdentityStatus_o7zun_4602{color:var(--desk-muted);background:#f7f9fc;border:1px solid #d7e0ec;border-radius:9px;margin:0 0 8px;padding:8px 10px;font-size:11px;font-weight:750}._profileRefresh_o7zun_4603 button{color:#205bad;font:inherit;cursor:pointer;background:#fff;border:1px solid #adc4e6;border-radius:6px;padding:5px 9px}._profileRefresh_o7zun_4603 button:disabled{opacity:.6;cursor:default}._profileRefresh_o7zun_4603 p{margin:6px 0 0;font-weight:500;line-height:1.5}._backendIdentityVerified_o7zun_4606{color:#167154;background:#effaf5;border-color:#b7e3d1}._profileLayout_o7zun_4601 details{background:#fbfcfe;border:1px solid #e4eaf2;border-radius:10px}._profileLayout_o7zun_4601 summary{cursor:pointer;min-height:38px;color:var(--desk-ink);justify-content:space-between;align-items:center;gap:8px;padding:0 10px;font-size:11px;font-weight:800;display:flex}._profileLayout_o7zun_4601 summary small{color:var(--desk-faint);font-size:9px}._profileLayout_o7zun_4601 dl{padding:0 10px 4px}._languagePopover_o7zun_4494{width:min(420px,100vw - 24px)}._languagePopover_o7zun_4494 ._languageWorkflow_o7zun_1754{background:0 0;border:0;grid-template-columns:repeat(3,minmax(0,1fr));gap:7px;padding:0;display:grid}._mobileReplySettingsToggle_o7zun_3686{border:1px solid var(--desk-line);color:#445a74;min-height:30px;font:inherit;cursor:pointer;background:#f7f9fc;border-radius:7px;align-items:center;gap:5px;padding:0 8px;font-size:10px;font-weight:750;display:inline-flex}._mobileReplySettingsToggle_o7zun_3686 span{white-space:nowrap}@media (min-width:861px){._console_o7zun_1{gap:6px}._desktopCommandBar_o7zun_4619{grid-template-columns:minmax(120px,152px) minmax(242px,1fr) minmax(150px,240px) auto;gap:7px;min-height:50px;padding:6px 8px;display:grid;overflow:visible}._desktopCommandBar_o7zun_4619 ._deskIdentity_o7zun_46,._desktopCommandBar_o7zun_4619 ._statusFilters_o7zun_85,._desktopCommandBar_o7zun_4619 ._scopeFilters_o7zun_157,._desktopCommandBar_o7zun_4619 ._queueSearch_o7zun_283,._desktopCommandBar_o7zun_4619 ._commandActions_o7zun_313{order:initial;grid-area:auto}._desktopCommandBar_o7zun_4619 ._deskIdentity_o7zun_46{min-width:132px;max-width:160px;padding-right:7px;display:flex}._desktopCommandBar_o7zun_4619 ._deskIdentity_o7zun_46>span{width:30px;height:30px}._desktopCommandBar_o7zun_4619 ._deskIdentity_o7zun_46 strong{font-size:11px}._desktopCommandBar_o7zun_4619 ._deskIdentity_o7zun_46 small{font-size:8px}._desktopCommandBar_o7zun_4619 ._statusFilters_o7zun_85{grid-template-columns:repeat(5,minmax(0,1fr));gap:2px;width:100%;display:grid;overflow:visible}._desktopCommandBar_o7zun_4619 ._statusFilters_o7zun_85 button{justify-content:center;gap:4px;width:100%;min-width:0;min-height:34px;padding:0 5px;font-size:10px}._desktopCommandBar_o7zun_4619 ._statusFilters_o7zun_85 button b{min-width:18px;height:18px;font-size:9px}._desktopCommandBar_o7zun_4619 ._queueSearch_o7zun_283{width:100%;min-height:36px;margin-left:0}._desktopCommandBar_o7zun_4619 ._scopeFilters_o7zun_157{flex:0 auto;gap:5px;width:auto;margin:0;overflow:visible}._desktopCommandBar_o7zun_4619 ._scopeFilters_o7zun_157 label{min-width:0}._desktopCommandBar_o7zun_4619 ._scopeFilters_o7zun_157 select{width:auto;max-width:112px;min-height:36px;padding-inline:8px 22px;font-size:10px}._desktopCommandBar_o7zun_4619 ._commandActions_o7zun_313{flex:none}._desktopCommandBar_o7zun_4619 ._commandActions_o7zun_313 button{width:36px;min-width:36px;height:36px;min-height:36px}._desktopCommandBar_o7zun_4619 ._commandActions_o7zun_313 button span,._desktopCommandBar_o7zun_4619 ._mobileSearchButton_o7zun_4317{display:none}._desktopCommandBar_o7zun_4619 ._rewardFilterToggle_o7zun_167{min-height:36px}._queue_o7zun_27>button{gap:3px;min-height:58px;padding:6px 9px}._queue_o7zun_27>button>span{grid-template-columns:auto auto minmax(0,1fr) auto;gap:5px}._queue_o7zun_27 p{-webkit-line-clamp:1;min-height:0;margin:2px 0 0;line-height:1.3}._threadHeader_o7zun_432{min-height:48px;padding:6px 8px}._threadActions_o7zun_339 button,._threadActions_o7zun_339 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._check_9v0x5_59{align-items:center;min-height:32px;margin:0;padding:2px 4px}._actions_9v0x5_6 ._check_9v0x5_59 input{margin-top:0}._footer_9v0x5_79{padding:12px 18px calc(12px + env(safe-area-inset-bottom));z-index:2;background:#fff;border-top:1px solid #dbe5ef;flex-wrap:wrap;justify-content:space-between;gap:8px;margin:20px -18px -20px;display:flex;position:sticky;bottom:-20px}._historyRow_9v0x5_80{border-bottom:1px solid #e3eaf1;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:8px;padding:10px 0;font-size:12px;display:flex}._quote_9v0x5_81{white-space:pre-wrap;overflow-wrap:anywhere;background:#f5f8fb;border-left:3px solid #c2d6e6;margin:10px 0;padding:8px 12px}._metrics_9v0x5_82{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin:16px 0;display:grid}._metric_9v0x5_82{border-left:3px solid var(--ui-color-primary);background:var(--ui-color-surface-soft);border-radius:5px;min-width:0;padding:8px 12px}._metric_9v0x5_82 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label:first-child{flex-basis:100%}}._knowledgeFooter_9v0x5_127{flex-wrap:wrap}._saveFeedback_9v0x5_128{flex:1 0 100%;min-width:0}._saveFeedback_9v0x5_128:empty{display:none}._saveFeedback_9v0x5_128 :is(._warning_9v0x5_42,._notice_9v0x5_42){margin:0 0 8px}._prioritySettings_9v0x5_132{background:#f2f6fd;border:1px solid #c4d5ee;border-left:3px solid #3568bb;border-radius:8px;margin:14px 0;padding:12px}._prioritySettings_9v0x5_132>small{color:#536b83;margin-top:8px;display:block}._drawer_3e0c3_1{--ui-detail-width:1040px}._toolbar_3e0c3_2{flex-wrap:wrap;gap:12px;margin:12px 0;display:flex}._toolbar_3e0c3_2 label{border:1px solid var(--ui-color-line);border-radius:7px;flex:220px;align-items:center;gap:8px;padding:0 12px;display:flex}._toolbar_3e0c3_2 input{width:100%;min-width:0;min-height:42px;font:inherit;color:var(--ui-color-ink);background:0 0;border:0}._toolbar_3e0c3_2 label:focus-within{outline:2px solid var(--ui-color-focus)}._date_3e0c3_6{color:var(--ui-color-muted);font-size:12px}._boundaries_3e0c3_7{border-block:1px solid var(--ui-color-line);margin-block:18px}._boundaries_3e0c3_7 summary{cursor:pointer;padding:14px 0;font-weight:600}._boundaryRows_3e0c3_9 article{border-top:1px solid var(--ui-color-line);padding:14px 0}._boundaryRows_3e0c3_9 header{justify-content:space-between;gap:12px;font-size:13px;display:flex}._boundaryRows_3e0c3_9 header span{color:var(--ui-color-muted)}._boundaryRows_3e0c3_9 dl{grid-template-columns:90px minmax(0,1fr);gap:8px;font-size:12px;line-height:1.6;display:grid}._boundaryRows_3e0c3_9 dt{color:var(--ui-color-muted)}._boundaryRows_3e0c3_9 dd{margin:0}._layout_3e0c3_14{grid-template-columns:190px minmax(0,1fr);gap:28px;display:grid}._layout_3e0c3_14 nav{flex-direction:column;align-items:stretch;gap:4px;display:flex}._layout_3e0c3_14 nav button{border:0;min-height:42px;color:var(--ui-color-muted);text-align:left;font:inherit;cursor:pointer;background:0 0;border-inline-start:2px solid #0000;padding:10px 12px;font-size:13px}._layout_3e0c3_14 nav button:hover{background:var(--ui-color-surface-soft)}._layout_3e0c3_14 nav button[aria-current]{border-color:var(--ui-color-primary);color:var(--ui-color-primary);background:var(--ui-color-selected);font-weight:600}:is(._layout_3e0c3_14 button:focus-visible,._boundaries_3e0c3_7 summary:focus-visible){outline:2px solid var(--ui-color-focus);outline-offset:2px}._content_3e0c3_20{overflow-wrap:anywhere;min-width:0;font-size:13px;line-height:1.8}._content_3e0c3_20 h2{margin:0;font-size:21px}._content_3e0c3_20>p{color:var(--ui-color-muted)}._content_3e0c3_20 ol{padding-left:24px;list-style:decimal}._content_3e0c3_20 li{border-bottom:1px solid var(--ui-color-line);padding:10px 0 14px 7px}._content_3e0c3_20 li::marker{color:var(--ui-color-primary);font-weight:600}._success_3e0c3_21{background:var(--ui-color-surface-soft);padding:14px 16px}._success_3e0c3_21 p{margin:6px 0 0}@media (max-width:680px){._layout_3e0c3_14{grid-template-columns:minmax(0,1fr);gap:18px}._layout_3e0c3_14 nav{grid-template-columns:repeat(2,minmax(0,1fr));display:grid}._layout_3e0c3_14 nav button,._toolbar_3e0c3_2 button{min-height:44px}._boundaryRows_3e0c3_9 dl{grid-template-columns:75px minmax(0,1fr)}}._focus_w07v7_1{border:1px solid var(--ui-color-line);border-left:4px solid var(--ui-color-primary);background:var(--ui-color-info-soft);min-width:0;color:var(--ui-color-ink);border-radius:8px;flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px;margin-bottom:12px;padding:10px 12px;display:flex}._focus_w07v7_1>div:first-child{flex:260px;min-width:0}._focus_w07v7_1 small{color:var(--ui-color-primary);margin-bottom:3px;font-size:11px;font-weight:600;display:block}._focus_w07v7_1 strong{font-size:14px;font-weight:650;line-height:1.4;display:block}._focus_w07v7_1 p,._section_w07v7_5 header p{color:var(--ui-color-muted);max-width:76ch;margin:3px 0 0;font-size:12px;line-height:1.5}._section_w07v7_5{--section-accent:var(--ui-color-primary);--section-tint:var(--ui-color-section);border:1px solid var(--ui-color-line);background:var(--ui-color-surface);border-radius:8px;min-width:0;margin-block:12px;padding:0 12px 12px}._section_w07v7_5[data-tone=teal]{--section-accent:var(--ui-color-success);--section-tint:var(--ui-color-success-soft)}._section_w07v7_5[data-tone=amber]{--section-accent:var(--ui-color-warning);--section-tint:var(--ui-color-warning-soft)}._section_w07v7_5>header{border-bottom:1px solid var(--ui-color-line);border-left:4px solid var(--section-accent);background:var(--section-tint);border-radius:7px 7px 0 0;flex-wrap:wrap;align-items:center;gap:8px;margin:0 -12px 10px;padding:9px 12px;display:flex}._section_w07v7_5>header>div:first-of-type{flex:200px;min-width:0}._section_w07v7_5 h3{color:var(--ui-color-ink);margin:0;font-size:14px;font-weight:650}._number_w07v7_12{color:#fff;background:var(--section-accent);font-variant-numeric:tabular-nums;border-radius:5px;place-items:center;min-width:24px;height:24px;font-size:11px;font-weight:650;display:grid}._actions_w07v7_13{flex-wrap:wrap;align-items:center;gap:8px;display:flex}@media (max-width:600px){._actions_w07v7_13{width:100%}}._runtime_dr0oi_1{grid-template-columns:minmax(0,1.6fr) minmax(240px,1fr);gap:16px;display:grid}._metrics_dr0oi_2{border-block:1px solid var(--ui-color-line);grid-template-columns:repeat(4,minmax(0,1fr));margin:0;display:grid}._metrics_dr0oi_2>div{background:var(--ui-color-surface-soft);border-right:1px solid var(--ui-color-line);min-width:0;padding:10px 12px}._metrics_dr0oi_2>div:last-child{border-right:0}._metrics_dr0oi_2 dt,._metrics_dr0oi_2 small{color:var(--ui-color-muted);font-size:12px;line-height:1.7}._metrics_dr0oi_2 dd{overflow-wrap:anywhere;margin:6px 0;font-size:18px;font-weight:600}._flow_dr0oi_5{flex-direction:column;display:flex}._flow_dr0oi_5>span{border-bottom:1px solid var(--ui-color-line);align-items:center;gap:14px;padding:13px 0;display:flex}._flow_dr0oi_5 em{color:var(--ui-color-muted);font-variant-numeric:tabular-nums;font-size:12px;font-style:normal}._flow_dr0oi_5 strong{font-size:13px;font-weight:500}._configuration_dr0oi_6{border-left:1px solid var(--ui-color-line);padding-left:24px}._configuration_dr0oi_6>small{color:var(--ui-color-muted);display:block}._configuration_dr0oi_6>strong{margin:10px 0;display:block}._configuration_dr0oi_6 p{color:var(--ui-color-muted);font-size:13px;line-height:1.8}._configuration_dr0oi_6>div{flex-wrap:wrap;gap:8px;display:flex}._evidence_dr0oi_7{border-top:1px solid var(--ui-color-line);grid-template-columns:repeat(2,minmax(0,1fr));display:grid}._evidence_dr0oi_7>span{border-bottom:1px solid var(--ui-color-line);grid-template-columns:20px minmax(0,1fr) auto;align-items:center;gap:10px;padding:14px 12px;font-size:12px;display:grid}._evidence_dr0oi_7 i{display:flex}._evidence_dr0oi_7 strong{font-weight:500}._evidence_dr0oi_7 em{color:var(--ui-color-muted);font-style:normal}._evidence_dr0oi_7 .ok em{color:#27664f}._evidence_dr0oi_7 .missing em{color:#946126}._rules_dr0oi_10{flex-direction:column;gap:0;display:flex}._rule_dr0oi_10{box-shadow:none;border:0;border-top:1px solid var(--ui-color-line);background:var(--ui-color-surface);border-radius:7px;grid-template-columns:minmax(170px,.55fr) minmax(0,1.45fr);gap:8px 28px;padding:12px;display:grid}._rule_dr0oi_10>small,._rule_dr0oi_10>h3{grid-column:1}._rule_dr0oi_10>:is(div,p,ul){grid-column:2;margin-block:0}._rule_dr0oi_10>small{align-self:end}._rule_dr0oi_10>h3{margin:0;font-size:14px}@media (max-width:900px){._runtime_dr0oi_1,._rule_dr0oi_10{grid-template-columns:minmax(0,1fr)}._rule_dr0oi_10>:is(div,p,ul){grid-column:1}._evidence_dr0oi_7{grid-template-columns:minmax(0,1fr)}._metrics_dr0oi_2{grid-template-columns:repeat(2,minmax(0,1fr))}._metrics_dr0oi_2>div:nth-child(2){border-right:0}._metrics_dr0oi_2>div:nth-child(-n+2){border-bottom:1px solid var(--ui-color-line)}._configuration_dr0oi_6{border-left:0;border-top:1px solid var(--ui-color-line);padding:18px 0 0}}._rule_dr0oi_10 small{color:var(--ui-color-muted);font-size:12px}._rule_dr0oi_10 p,._rule_dr0oi_10 li{color:var(--ui-color-ink);font-size:13px;line-height:1.8}._rule_dr0oi_10 ul{padding-left:20px}._header_2pdjp_1{border-bottom:1px solid var(--ui-color-line);color:var(--ui-color-ink);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:10px 16px;margin-bottom:14px;padding:0 0 12px;display:flex}._identity_2pdjp_2{flex-wrap:wrap;flex:180px;align-items:center;gap:6px 10px;min-width:0;display:flex}._identity_2pdjp_2 h1{letter-spacing:-.015em;overflow-wrap:anywhere;order:-1;margin:0;font-size:18px;font-weight:600;line-height:1.35}._identity_2pdjp_2>div{flex-wrap:wrap;align-items:center;gap:8px;display:flex}._identity_2pdjp_2 .topbar-kicker{font-size:10px}._identity_2pdjp_2 .release-channel{border-radius:5px;align-items:center;gap:4px;min-height:24px;padding:2px 6px;font-size:10px;display:inline-flex}._identity_2pdjp_2 .release-channel :is(small,strong){font-size:10px}._actions_2pdjp_8{flex-wrap:wrap;flex:0 auto;justify-content:end;align-items:center;gap:6px;max-width:100%;padding:0;display:flex}._actions_2pdjp_8>*{min-width:0}._header_2pdjp_1 ._actions_2pdjp_8 :is(button,select){min-height:34px;font-size:12px}._actions_2pdjp_8 .global-inbox{box-shadow:none;background:0 0;gap:4px;padding:0 4px}._actions_2pdjp_8 .global-inbox button{padding:5px 6px}._actions_2pdjp_8 .command-trigger{padding:5px 8px}._actions_2pdjp_8 .command-trigger :is(span,kbd){display:none}._actions_2pdjp_8 .platform-scope-picker{padding:2px}._actions_2pdjp_8 .platform-scope-picker select{padding-block:4px}._actions_2pdjp_8 :is(button,select):focus-visible{outline:2px solid var(--ui-color-focus);outline-offset:3px}@media (max-width:1100px){._actions_2pdjp_8{flex-basis:100%;justify-content:start}}@media (max-width:600px){._header_2pdjp_1{gap:8px;margin-bottom:12px;padding-bottom:10px;position:relative}._identity_2pdjp_2{flex-basis:calc(100% - 70px)}._identity_2pdjp_2 h1{font-size:17px}._identity_2pdjp_2 .topbar-kicker{display:none}._header_2pdjp_1 ._actions_2pdjp_8 :is(button,select){min-height:44px}._actions_2pdjp_8>.global-inbox,._actions_2pdjp_8>.command-trigger{display:none}._actions_2pdjp_8 .platform-scope-picker{flex:190px;grid-template-columns:minmax(0,1fr) 86px;width:auto;display:grid}._actions_2pdjp_8 .platform-scope-picker select{width:100%;max-width:100%}._actions_2pdjp_8>.primary-button{padding-inline:10px}}._mobileActionMenu_2pdjp_17{display:contents}._menuTrigger_2pdjp_18{display:none}@media (max-width:860px){.app-shell--support-desk ._header_2pdjp_1{flex-wrap:nowrap;flex:none;gap:6px;min-height:52px;margin:0;padding:4px 0;display:flex;position:relative}.app-shell--support-desk ._identity_2pdjp_2{flex-wrap:nowrap;flex:auto;gap:3px 6px}.app-shell--support-desk ._identity_2pdjp_2 h1{white-space:nowrap;text-overflow:ellipsis;flex:auto;min-width:0;font-size:14px;overflow:hidden}.app-shell--support-desk ._identity_2pdjp_2 .topbar-kicker,.app-shell--support-desk ._identity_2pdjp_2 .release-channel small{display:none}.app-shell--support-desk ._identity_2pdjp_2 .release-channel{min-width:0;min-height:20px;padding:1px 4px}._mobileActionMenu_2pdjp_17{flex:0 0 44px;display:block}._menuTrigger_2pdjp_18{border:1px solid var(--ui-color-line);width:44px;height:44px;color:var(--ui-color-ink);cursor:pointer;background:#fff;border-radius:8px;justify-content:center;align-items:center;padding:0;display:flex}._mobileActionMenu_2pdjp_17 ._actions_2pdjp_8{display:none}._mobileActionMenu_2pdjp_17 ._menuOpen_2pdjp_29{z-index:30;border:1px solid var(--ui-color-line);background:#fff;border-radius:10px;gap:8px;padding:10px;display:flex;position:absolute;top:100%;left:0;right:0;box-shadow:0 8px 24px #18345326}._mobileActionMenu_2pdjp_17 ._actions_2pdjp_8 :is(button,select){min-height:44px}._mobileActionMenu_2pdjp_17 ._actions_2pdjp_8 .platform-scope-picker{flex-basis:100%}}._rail_1gn8f_1{min-width:0;padding:4px 0 16px}._trigger_1gn8f_2{min-width:44px;max-width:100%;min-height:44px;color:inherit;cursor:pointer;background:0 0;border:0;border-radius:10px;justify-items:center;gap:5px;padding:6px;display:grid}._trigger_1gn8f_2:hover{background:#8097af29}._trigger_1gn8f_2:focus-visible{outline-offset:3px;outline:2px solid}._trigger_1gn8f_2 small{text-overflow:ellipsis;white-space:nowrap;max-width:120px;font-size:11px;display:block;overflow:hidden}._avatar_1gn8f_6{color:#25415f;background:#e6edf5;border-radius:14px;place-items:center;width:38px;height:38px;font-size:19px;font-weight:600;display:grid}._mobile_1gn8f_7{display:none}@media (max-width:860px){._mobile_1gn8f_7{display:block}._mobile_1gn8f_7 ._trigger_1gn8f_2 small{max-width:62px}.app-shell--support-desk ._mobile_1gn8f_7{flex:0 0 44px}.app-shell--support-desk ._mobile_1gn8f_7 ._trigger_1gn8f_2{width:44px;height:44px;padding:3px}.app-shell--support-desk ._mobile_1gn8f_7 ._trigger_1gn8f_2 small{display:none}.app-shell--support-desk ._mobile_1gn8f_7 ._avatar_1gn8f_6{border-radius:9px;width:32px;height:32px;font-size:16px}}._section_1nw0o_1{background:var(--ui-color-surface);border:1px solid var(--ui-color-line);min-width:0;color:var(--ui-color-ink);border-radius:10px;padding:16px}._section_1nw0o_1>header{border-bottom:1px solid var(--ui-color-line);margin-bottom:12px;padding-bottom:10px}._section_1nw0o_1 h3{letter-spacing:-.015em;font-size:16px;font-weight:600}._section_1nw0o_1 table{font-variant-numeric:tabular-nums}._section_1nw0o_1 :is(button,a,input,textarea,select):focus-visible{outline:2px solid var(--ui-color-focus);outline-offset:3px}@media (max-width:680px){._section_1nw0o_1{padding:16px}._section_1nw0o_1>header{margin-bottom:14px}}._overview_17xcz_1{gap:16px;display:grid}._heading_17xcz_2{justify-content:space-between;align-items:start;gap:20px;padding:4px 0;display:flex}._heading_17xcz_2 h2{letter-spacing:-.025em;margin:0 0 8px;font-size:17px;font-weight:600}._heading_17xcz_2 p{color:var(--ui-color-muted);margin:0;font-size:13px;line-height:1.65}._columns_17xcz_3{grid-template-columns:minmax(0,1.4fr) minmax(270px,1fr);align-items:start;gap:16px;display:grid}._aside_17xcz_3{gap:16px;min-width:0;display:grid}._business_17xcz_4{display:grid}._business_17xcz_4 a{border-bottom:1px solid var(--ui-color-line);color:var(--ui-color-ink);grid-template-columns:24px minmax(0,1fr) auto 16px;align-items:center;gap:14px;padding:18px 0;text-decoration:none;display:grid}._business_17xcz_4 a:last-child{border-bottom:0}._business_17xcz_4 a:hover{color:var(--ui-color-primary)}._business_17xcz_4 strong,._business_17xcz_4 small{display:block}._business_17xcz_4 strong{font-size:14px;font-weight:600}._business_17xcz_4 small{color:var(--ui-color-muted);margin-top:5px;font-size:12px}._business_17xcz_4 em{color:var(--ui-color-muted);font-size:12px;font-style:normal}._actions_17xcz_5,._tasks_17xcz_5{margin:0;padding:0;list-style:none}._actions_17xcz_5 li,._tasks_17xcz_5 li{border-bottom:1px solid var(--ui-color-line);padding:14px 0}._actions_17xcz_5 li:last-child,._tasks_17xcz_5 li:last-child{border-bottom:0}._actions_17xcz_5 strong,._actions_17xcz_5 small{display:block}._actions_17xcz_5 strong{margin:6px 0;font-size:14px;font-weight:500;line-height:1.6}._actions_17xcz_5 small,._tasks_17xcz_5 span{color:var(--ui-color-muted);font-size:12px}._actions_17xcz_5 b{color:var(--ui-color-warning);font-size:11px}._tasks_17xcz_5 a{color:var(--ui-color-ink);justify-content:space-between;align-items:start;gap:14px;font-size:13px;text-decoration:none;display:flex}._tasks_17xcz_5 a:hover{color:var(--ui-color-primary)}._empty_17xcz_5{color:var(--ui-color-muted);font-size:13px;line-height:1.7}._journey_17xcz_6{border-bottom:1px solid var(--ui-color-line);grid-template-columns:100px minmax(0,1fr) auto;align-items:center;gap:20px;padding:20px 0;display:grid}._journey_17xcz_6:last-child{border:0}._journey_17xcz_6>strong{font-size:13px;font-weight:500}._journey_17xcz_6>div{flex-wrap:wrap;gap:12px 24px;display:flex}._journey_17xcz_6 small,._journey_17xcz_6 b{display:block}._journey_17xcz_6 small,._journey_17xcz_6 em{color:var(--ui-color-muted);font-size:11px;font-style:normal}._journey_17xcz_6 b{font-variant-numeric:tabular-nums;margin-top:6px;font-size:16px;font-weight:500}._overview_17xcz_1 a:focus-visible{outline:2px solid var(--ui-color-focus);outline-offset:4px}@media (max-width:900px){._columns_17xcz_3{grid-template-columns:minmax(0,1fr)}._aside_17xcz_3{grid-template-columns:repeat(2,minmax(0,1fr))}}@media (max-width:600px){._aside_17xcz_3{grid-template-columns:minmax(0,1fr)}._business_17xcz_4 a{grid-template-columns:20px minmax(0,1fr) auto;gap:10px}._business_17xcz_4 a>svg:last-child{display:none}._journey_17xcz_6{grid-template-columns:minmax(0,1fr) auto;gap:12px}._journey_17xcz_6>div{grid-area:2/1/auto/-1}._journey_17xcz_6 em{grid-area:1/2}}._panel_1lb9g_1{border:0;border-block:1px solid var(--ui-color-line);background:var(--ui-color-surface);box-shadow:none;border-radius:0;gap:18px;padding:20px;display:grid}._header_1lb9g_2,._body_1lb9g_2,._evidence_1lb9g_2,._title_1lb9g_2,._modes_1lb9g_2 button,._status_1lb9g_2>span,._status_1lb9g_2>div,._confirm_1lb9g_2,._confirm_1lb9g_2>div,._error_1lb9g_2,._permission_1lb9g_2{align-items:center;display:flex}._header_1lb9g_2{justify-content:space-between;gap:16px}._title_1lb9g_2{gap:11px;min-width:0}._title_1lb9g_2>span{width:32px;height:32px;color:var(--ui-color-primary);background:var(--ui-color-selected);border-radius:6px;flex:none;place-items:center;display:grid}._title_1lb9g_2>div{gap:2px;display:grid}._title_1lb9g_2 small,._status_1lb9g_2 small{color:#718198;letter-spacing:.08em;font-size:10px;font-weight:800}._title_1lb9g_2 strong{color:#10213b;font-size:17px}._evidence_1lb9g_2{gap:9px}._evidence_1lb9g_2>span,._status_1lb9g_2 em{color:#64758c;align-items:center;gap:6px;font-size:11px;font-style:normal;font-weight:800;display:inline-flex}._evidence_1lb9g_2 i,._status_1lb9g_2 em i{background:currentColor;border-radius:50%;width:7px;height:7px}._ok_1lb9g_12{color:#087b6d!important}._watch_1lb9g_13{color:#b46a0c!important}._evidence_1lb9g_2 button,._error_1lb9g_2 button{color:#36516f;min-height:34px;font:inherit;cursor:pointer;background:#fff;border:1px solid #d5deea;border-radius:10px;align-items:center;gap:6px;padding:0 10px;font-size:11px;font-weight:800;display:inline-flex}._body_1lb9g_2{align-items:stretch;gap:14px;min-width:0}._modes_1lb9g_2{flex:auto;grid-template-columns:repeat(3,minmax(0,1fr));gap:8px;min-width:0;display:grid}._modes_1lb9g_2 button{border:0;border-bottom:2px solid var(--ui-color-line);min-width:0;min-height:58px;color:var(--ui-color-copy);text-align:left;cursor:pointer;background:0 0;border-radius:0;gap:9px;padding:10px 12px;transition:border-color .16s,background .16s}._modes_1lb9g_2 button:hover:not(:disabled){border-color:#65b7c1;transform:translateY(-1px)}:is(._modes_1lb9g_2 button:focus-visible,._evidence_1lb9g_2 button:focus-visible,._confirm_1lb9g_2 button:focus-visible,._error_1lb9g_2 button:focus-visible){outline-offset:2px;outline:3px solid #00ced13d}._modes_1lb9g_2 button>span{flex:auto;gap:3px;min-width:0;display:grid}._modes_1lb9g_2 strong{color:#20324c;font-size:12px}._modes_1lb9g_2 small{color:#7a899d;text-overflow:ellipsis;white-space:nowrap;font-size:9.5px;line-height:1.35;overflow:hidden}._modes_1lb9g_2 ._active_1lb9g_23{border-color:var(--ui-color-primary);color:var(--ui-color-primary);background:var(--ui-color-selected);box-shadow:none}._modes_1lb9g_2 button:disabled{cursor:not-allowed;opacity:.72}._status_1lb9g_2{border-left:1px solid #dce5ef;gap:8px;width:min(330px,34%);padding:11px 13px;display:grid}._status_1lb9g_2>span{justify-content:space-between;gap:10px}._status_1lb9g_2 strong{color:#233750;text-align:right;font-size:11px}._status_1lb9g_2>div{flex-wrap:wrap;gap:8px 12px}._status_1lb9g_2 nav{flex-wrap:wrap;gap:7px;padding-top:2px;display:flex}._status_1lb9g_2 nav a{color:#006b78;font-size:10px;font-weight:850;text-decoration:none}._status_1lb9g_2 nav a:hover{text-decoration:underline}._confirm_1lb9g_2{background:#fff9e9;border:1px solid #efc76f;border-radius:12px;justify-content:space-between;gap:16px;padding:11px 13px}._confirm_1lb9g_2>span{color:#61420a;gap:2px;display:grid}._confirm_1lb9g_2 strong{font-size:12px}._confirm_1lb9g_2 small{font-size:10px;line-height:1.4}._confirm_1lb9g_2>div{gap:8px}._confirm_1lb9g_2 button{color:#40546c;min-height:36px;font:inherit;cursor:pointer;background:#fff;border:1px solid #d7dfeb;border-radius:10px;padding:0 13px;font-size:11px;font-weight:800}._confirm_1lb9g_2 ._primary_1lb9g_38{color:#fff;background:#006b78;border-color:#006b78}._notice_1lb9g_39,._permission_1lb9g_2{color:#52677e;gap:7px;margin:0;font-size:10.5px;line-height:1.45}._error_1lb9g_2{color:#9f2f2f;background:#fff1f1;border-radius:11px;justify-content:space-between;gap:10px;padding:10px 12px;font-size:11px;font-weight:700}._error_1lb9g_2 span{flex:auto}@media (max-width:980px){._body_1lb9g_2{flex-direction:column;align-items:stretch}._status_1lb9g_2{border-top:1px solid #dce5ef;border-left:0;width:auto}}@media (max-width:720px){._panel_1lb9g_1{border-radius:14px;gap:8px;padding:8px}._header_1lb9g_2{align-items:center;gap:8px}._title_1lb9g_2{flex:auto;gap:7px}._title_1lb9g_2>span{border-radius:9px;width:32px;height:32px}._title_1lb9g_2 small,._evidence_1lb9g_2>span{display:none}._title_1lb9g_2 strong{text-overflow:ellipsis;white-space:nowrap;font-size:14px;overflow:hidden}._evidence_1lb9g_2{flex:none}._evidence_1lb9g_2 button{justify-content:center;width:44px;min-width:44px;min-height:44px;padding:0;font-size:0;overflow:hidden}._body_1lb9g_2{flex-direction:column;gap:7px}._modes_1lb9g_2{grid-template-columns:repeat(3,minmax(0,1fr));gap:5px;width:100%}._modes_1lb9g_2 button{text-align:center;border-radius:10px;justify-content:center;gap:5px;min-height:48px;padding:5px 6px}._modes_1lb9g_2 button>span{flex:0 auto;display:block}._modes_1lb9g_2 strong{white-space:nowrap;font-size:10.5px}._modes_1lb9g_2 small,._modes_1lb9g_2 button>svg:last-child{display:none}._modes_1lb9g_2 ._active_1lb9g_23{box-shadow:inset 0 -3px #00a8b5}._status_1lb9g_2{border-top:1px solid #dce5ef;border-left:0;grid-template-columns:repeat(2,minmax(0,1fr));gap:5px 8px;width:100%;padding:7px 8px}._status_1lb9g_2>span{flex-direction:column;justify-content:flex-start;align-items:flex-start;gap:1px;min-width:0}._status_1lb9g_2 strong{text-align:left;text-overflow:ellipsis;white-space:nowrap;max-width:100%;font-size:10px;overflow:hidden}._status_1lb9g_2>div,._status_1lb9g_2 nav{scrollbar-width:none;flex-wrap:nowrap;grid-column:1/-1;overflow-x:auto}._status_1lb9g_2>div::-webkit-scrollbar{display:none}._status_1lb9g_2 nav::-webkit-scrollbar{display:none}._status_1lb9g_2 em,._status_1lb9g_2 nav a{white-space:nowrap;flex:none}._confirm_1lb9g_2{flex-direction:column;align-items:stretch}._confirm_1lb9g_2>div{justify-content:flex-end}}._fields_9cvd0_1{overflow-wrap:anywhere;gap:14px;min-width:0;display:grid}._units_9cvd0_3,._directions_9cvd0_3{grid-template-columns:repeat(2,minmax(0,1fr));gap:14px;display:grid}._fields_9cvd0_1 label{align-content:start;gap:6px;min-width:0;font-size:13px;font-weight:600;display:grid}._fields_9cvd0_1 input{box-sizing:border-box;border:1px solid var(--ui-border,#bccbdd);background:var(--ui-surface,#fff);width:100%;min-width:0;color:var(--ui-text,#152640);border-radius:6px;padding:9px}._fields_9cvd0_1 ._direction_9cvd0_3{border:1px solid var(--ui-border,#d6e0ef);border-radius:8px;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;min-width:0;margin:0;padding:12px;display:grid}._direction_9cvd0_3 legend{padding-inline:4px;font-size:14px;font-weight:700}._hint_9cvd0_8{color:var(--ui-muted,#526780);margin:0;font-size:12px;line-height:1.6}@media (max-width:640px){._directions_9cvd0_3{grid-template-columns:minmax(0,1fr)}}.api-profile-list .api-profile-field-row{grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:8px;display:grid}.api-profile-list .api-profile-field-row button{text-align:start;background:#fff;border:1px solid #d6e1ef;border-radius:10px;align-items:center;gap:10px;min-height:44px;padding:10px;display:flex}.api-profile-list .api-profile-field-row button:first-child{justify-content:space-between;min-width:0}.api-profile-list .api-profile-field-row span{min-width:0}.api-profile-list .api-profile-field-row small{overflow-wrap:anywhere;display:block}.api-profile-list article>header button{min-width:44px;min-height:44px}._receipt_1adwo_1{color:#5e6d82;flex-wrap:wrap;align-items:center;gap:5px;margin-top:8px;font-size:12px;line-height:1.5;display:flex}._receipt_1adwo_1 strong{font-weight:600}._receipt_1adwo_1 svg{flex:none}._receipt_1adwo_1 time{font-variant-numeric:tabular-nums}._read_1adwo_15{color:#147359}._trace_5oimp_1{border-top:1px solid var(--ui-color-line,#d8e2ee);color:var(--ui-color-ink,#19324e);overflow-wrap:anywhere;margin-top:8px;padding:7px 9px;font-size:12px;line-height:1.5}._trace_5oimp_1 summary{cursor:pointer;color:var(--ui-color-primary,#123f70);font-weight:600}._trace_5oimp_1 summary:focus-visible{outline:2px solid var(--ui-color-focus,#157dac);outline-offset:3px}._trace_5oimp_1 p{margin:7px 0}._trace_5oimp_1 ul{margin:7px 0;padding-left:18px}._trace_5oimp_1 li{margin:6px 0}._trace_5oimp_1 li span{color:var(--ui-color-muted,#5c7089);font-size:11px;display:block}._trace_5oimp_1 details{margin-top:8px}._trace_5oimp_1 ._note_5oimp_9{color:var(--ui-color-muted,#5c7089);font-size:11px}._toolbar_1lnnj_1{color:#36516d;flex-wrap:nowrap;flex:0 auto;align-items:center;gap:5px;min-width:0;padding:0;font-size:11px;display:flex}._toolbar_1lnnj_1 button,._toolbar_1lnnj_1 select,._popover_1lnnj_2 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button{min-height:26px;color:var(--im-blue);background:#fff;border:1px solid #c7dcec;border-radius:8px;align-items:center;gap:4px;padding:0 7px;font-weight:700;display:inline-flex}._messageEntry_1crq1_165{display:contents}._dayDivider_1crq1_166{color:#8390a5;justify-content:center;align-items:center;margin:14px auto;font-size:11px;display:flex}._dayDivider_1crq1_166:before,._dayDivider_1crq1_166:after{content:"";background:var(--im-line);width:34px;height:1px;margin:0 9px}._messageRow_1crq1_168{gap:9px;width:100%;max-width:860px;margin:5px auto;display:flex}._messageRow_1crq1_168._mine_1crq1_169{flex-direction:row-reverse}._messageRow_1crq1_168._mentioned_1crq1_170 ._messageBubble_1crq1_170{box-shadow:0 0 0 2px #6a0dad2e}._messageRow_1crq1_168._locatedMessage_1crq1_171 ._messageBubble_1crq1_170{border-color:#28b7d5;animation:1.25s ease-out 2 _located-message-pulse_1crq1_1;box-shadow:0 0 0 4px #27cff433,0 8px 28px 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._actions_gtqvd_2{grid-area:auto/1;justify-content:start}}._grid_gtqvd_23{grid-template-columns:repeat(auto-fill,minmax(132px,1fr));gap:10px}._grid_gtqvd_23 ._asset_gtqvd_7{border-color:#ccd8e7;gap:6px;padding:7px}._grid_gtqvd_23 ._thumbnail_gtqvd_28{background:#e9eef5;height:112px;position:relative}._thumbnail_gtqvd_28 video{object-fit:contain;pointer-events:none;width:100%;height:100%}._playMark_gtqvd_72{color:#fff;background:#142b46d9;border-radius:5px;place-items:center;width:24px;height:24px;display:grid;position:absolute;bottom:5px;right:5px}._assetDetails_gtqvd_73{min-width:0;color:var(--ui-color-muted);font-size:11px}._assetDetails_gtqvd_73 summary{cursor:pointer}._originalName_gtqvd_75{overflow-wrap:anywhere;margin:6px 0;line-height:1.5}._assetDetails_gtqvd_73 ._tags_gtqvd_11{margin-top:6px}@media (max-width:600px){._grid_gtqvd_23{grid-template-columns:repeat(2,minmax(0,1fr))}._grid_gtqvd_23 ._thumbnail_gtqvd_28{height:112px}}._thumbnailButton_gtqvd_79{width:100%;color:inherit;text-align:left;cursor:pointer;font:inherit;background:0 0;border:0;border-radius:0;padding:0}._statusLine_k5kr1_1{color:var(--ui-color-ink);flex-wrap:wrap;align-items:center;gap:.5rem 1rem;display:flex}._statusLine_k5kr1_1 span{color:var(--ui-color-muted);font-size:.8rem}._summaryGrid_k5kr1_3{font-variant-numeric:tabular-nums;grid-template-columns:repeat(2,minmax(0,1fr));gap:1rem;margin:1rem 0;display:grid}._summaryGrid_k5kr1_3 div{border-bottom:1px solid var(--ui-color-line);min-width:0;padding-bottom:.6rem}._summaryGrid_k5kr1_3 dt{color:var(--ui-color-muted);margin-bottom:.3rem;font-size:.75rem}._summaryGrid_k5kr1_3 dd{overflow-wrap:anywhere;margin:0}._summaryGrid_k5kr1_3 small,._targets_k5kr1_7 small{color:var(--ui-color-muted);margin-top:.3rem;display:block}._impact_k5kr1_8{background:var(--ui-color-background);border-left:2px solid var(--ui-color-primary);padding:.7rem .9rem}._impact_k5kr1_8 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p{white-space:pre-wrap;overflow-wrap:anywhere;margin:.3rem 0 0}._evidence_k5kr1_23{border-top:1px solid var(--ui-color-line);overflow-wrap:anywhere;padding:.8rem 0}._approval_k5kr1_9{border-top:2px solid var(--ui-color-primary);margin-top:1rem;padding-top:1rem}._approval_k5kr1_9 fieldset,._cancel_k5kr1_25{border:0;gap:.75rem;min-width:0;margin:.75rem 0;padding:0;display:grid}._password_k5kr1_26{gap:.35rem;font-size:.8rem;font-weight:600;display:grid}._password_k5kr1_26 input{box-sizing:border-box;border:1px solid var(--ui-color-line);background:var(--ui-color-surface);width:100%;min-width:0;min-height:2.75rem;color:var(--ui-color-ink);font:inherit;border-radius:.45rem;padding:.6rem .75rem}._password_k5kr1_26 input:focus-visible{outline:2px solid var(--ui-color-focus);outline-offset:2px}._approval_k5kr1_9 fieldset>small{color:var(--ui-color-muted);font-size:.75rem;line-height:1.6}._approval_k5kr1_9 button{white-space:normal;justify-self:start;max-width:100%}._cancel_k5kr1_25{border-top:1px solid var(--ui-color-line);padding-top:1rem}@media (max-width:680px){._summaryGrid_k5kr1_3{grid-template-columns:minmax(0,1fr)}._change_k5kr1_18{grid-template-columns:repeat(2,minmax(0,1fr))}._change_k5kr1_18 strong{grid-column:1/-1}._approval_k5kr1_9 button{width:100%}}._monitor_1to8t_1{min-width:0}._search_1to8t_1{max-width:430px;color:var(--ui-color-muted);gap:6px;margin-bottom:12px;font-size:12px;display:grid}._search_1to8t_1 input{border:1px solid var(--ui-color-line);min-height:36px;color:var(--ui-color-ink);background:#fff;border-radius:6px;padding:7px 10px}._list_1to8t_1{gap:12px;display:grid}._list_1to8t_1 article{border:1px solid var(--ui-color-line);border-radius:8px;overflow:hidden}._list_1to8t_1 header{background:var(--ui-color-surface-soft);border-bottom:1px solid var(--ui-color-line);justify-content:space-between;align-items:center;gap:12px;padding:12px 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0;border:0;gap:5px;width:100%;padding:0 0 7px;display:grid}._mediaPreview_1to8t_11>strong,._mediaPreview_1to8t_11>small{text-overflow:ellipsis;white-space:nowrap;padding-inline:8px;font-size:11px;overflow:hidden}._mediaItem_1to8t_10 details{overflow-wrap:anywhere;border-top:1px solid #d8e1ed;padding:7px 8px;font-size:11px}._mediaItem_1to8t_10 details small{line-height:1.8;display:block}._mediaItem_1to8t_10 summary{cursor:pointer;color:#356092}._empty_1to8t_15{background:#fff;border:1px solid #cbd8e8;border-top:0;padding:16px;font-size:13px}._history_1to8t_16{background:#fff;border:1px solid #cbd8e8;border-radius:7px;margin-top:12px;padding:12px 14px}._history_1to8t_16>summary{cursor:pointer;font-size:13px;font-weight:600}._workRow_1to8t_17{border-bottom:1px solid #d8e1ed;justify-content:space-between;align-items:center;gap:12px;padding:12px 0;font-size:12px;display:flex}._workRow_1to8t_17 small{color:#62748c;margin-top:4px;display:block}._preview_1to8t_18{max-width:760px}._preview_1to8t_18 :is(img,video){object-fit:contain;max-width:100%;max-height:65vh;margin-inline:auto;display:block}@media (max-width:600px){._mediaGrid_1to8t_9{grid-template-columns:repeat(2,minmax(0,1fr))}._publication_1to8t_6>header,._workRow_1to8t_17{flex-wrap:wrap;align-items:start}}._jobList_1to8t_21{gap:8px;display:grid}._job_1to8t_21{border:1px solid var(--ui-color-line);background:var(--ui-color-surface);border-radius:6px;grid-template-columns:minmax(0,1fr) auto auto;align-items:center;gap:8px 12px;padding:10px 12px;display:grid}._job_1to8t_21 strong{font-size:13px}._job_1to8t_21 small{color:var(--ui-color-muted);margin-top:3px;font-size:11px;display:block}._job_1to8t_21>p{grid-column:1/-1;margin:0}._jobResult_1to8t_21{border-top:1px solid var(--ui-color-line);color:var(--ui-color-copy);white-space:pre-wrap;padding-top:8px;font-size:12px;line-height:1.6}._job_1to8t_21 :is(strong,p){overflow-wrap:anywhere}@media (max-width:600px){._job_1to8t_21{grid-template-columns:minmax(0,1fr) auto}._job_1to8t_21>div{grid-column:1/-1}}._workspace_ks6o1_1{gap:12px;min-width:0;display:grid}._filters_ks6o1_1{background:var(--cc-surface-soft,#edf3fa);border:1px solid var(--cc-line,#cad6e5);border-radius:8px;flex-wrap:wrap;align-items:end;gap:6px;padding:10px;display:flex}._filters_ks6o1_1 label{color:#60728c;flex:1;gap:3px;min-width:108px;font-size:11px;display:grid}._filters_ks6o1_1 select,._filters_ks6o1_1 input{color:#253952;background:#fff;border:1px solid #c7d5e6;border-radius:5px;width:100%;min-width:0;height:34px;padding:0 7px;font-size:12px}._filters_ks6o1_1 button{white-space:nowrap;height:34px;font-size:12px}._freshness_ks6o1_1{color:#687c96;flex-wrap:wrap;justify-content:space-between;gap:8px;font-size:11px;display:flex}._tableWrap_ks6o1_1{max-width:100%;overflow:auto}._tableWrap_ks6o1_1 th,._tableWrap_ks6o1_1 td{font-size:12px;padding:9px 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._objectName_ks6o1_1{padding-left:30px}._afTitle_ks6o1_1{justify-content:space-between;gap:10px;padding:4px 0 10px;font-size:12px;display:flex}._afTitle_ks6o1_1 small{color:#718297;font-size:11px}._afChannels_ks6o1_1{margin-top:8px}._afChannels_ks6o1_1 summary,._jobs_ks6o1_1 summary{color:#2c526b;cursor:pointer;background:#eef5f5;border:1px solid #cedfe0;border-radius:5px;padding:8px;font-size:12px;font-weight:600}._jobs_ks6o1_1{font-size:11px}._jobs_ks6o1_1>div{border-bottom:1px solid #d8e1ed;gap:12px;padding:6px;display:flex}._hours_ks6o1_1{grid-template-columns:repeat(6,1fr);gap:5px;margin:12px 0;display:grid}._hours_ks6o1_1 button[aria-pressed=true]{color:#fff;background:#235fc3}:is(._workspace_ks6o1_1 button:focus-visible,._workspace_ks6o1_1 select:focus-visible,._workspace_ks6o1_1 input:focus-visible,._workspace_ks6o1_1 summary:focus-visible){outline-offset:2px;outline:2px solid #3a7ce4}@media (max-width:650px){._filters_ks6o1_1 label{min-width:130px}._counts_ks6o1_1{grid-template-columns:1fr;padding:8px}._counts_ks6o1_1>div{border-bottom:1px solid #e1e7ef;border-right:0;padding:8px 0}._account_ks6o1_1 header,._afTitle_ks6o1_1{flex-direction:column;align-items:start;gap:4px}._hours_ks6o1_1{grid-template-columns:repeat(4,1fr)}._jobs_ks6o1_1>div{flex-wrap:wrap}._tableWrap_ks6o1_1 table{min-width:830px}}._partial_ks6o1_3{font-weight:600;color:#9a5b0a!important}._accountLink_ks6o1_5{font:inherit;color:#205e68;cursor:pointer;text-align:left;background:0 0;border:0;padding:0;font-weight:650}._toolbar_1nllv_1{grid-template-columns:minmax(10rem,1.3fr) repeat(2,minmax(8rem,1fr));align-items:end;gap:.75rem;margin:1rem 0 .5rem;display:grid}._toolbar_1nllv_1 label{min-width:0;color:var(--ui-color-muted,#5c7089);gap:.35rem;font-size:.75rem;display:grid}._toolbar_1nllv_1 input,._toolbar_1nllv_1 select{box-sizing:border-box;border:1px solid var(--ui-color-line,#d8e2ee);background:var(--ui-color-surface,#fff);width:100%;min-width:0;min-height:2.4rem;color:var(--ui-color-ink,#19324e);font:inherit;border-radius:.45rem;padding:.5rem .6rem}:is(._toolbar_1nllv_1 input:focus-visible,._toolbar_1nllv_1 select:focus-visible,._coverage_1nllv_4 summary:focus-visible){outline:2px solid var(--ui-color-focus,#157dac);outline-offset:2px}._scopeNote_1nllv_5{min-width:0;color:var(--ui-color-muted,#5c7089);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:.5rem;margin:.5rem 0;font-size:.75rem;display:flex}._scopeNote_1nllv_5>span{overflow-wrap:anywhere;min-width:0;max-width:100%}._coverage_1nllv_4{border:1px solid var(--ui-color-line,#d8e2ee);background:var(--ui-color-surface,#fff);border-radius:.5rem;margin:.8rem 0 1rem;padding:.65rem .8rem}._coverage_1nllv_4 summary{cursor:pointer;color:var(--ui-color-ink,#19324e);font-weight:600}._coverageList_1nllv_10{gap:0;margin-top:.7rem;display:grid}._coverageRow_1nllv_11{border-top:1px solid var(--ui-color-line,#d8e2ee);grid-template-columns:minmax(8rem,1fr) minmax(0,2fr);gap:.4rem 1rem;padding:.6rem 0;font-size:.75rem;display:grid}._coverageRow_1nllv_11 p{margin:.2rem 0}._reportTable_1nllv_13{font-variant-numeric:tabular-nums;overflow-wrap:anywhere}._learningList_1nllv_14{margin:0}._learning_1nllv_14{border-top:1px solid var(--ui-color-line,#d8e2ee);padding:1rem}._learning_1nllv_14:first-child{border-top:0}._learningHeader_1nllv_17{flex-wrap:wrap;justify-content:space-between;align-items:start;gap:.5rem 1rem;display:flex}._learningHeader_1nllv_17 h4{color:var(--ui-color-ink,#19324e);margin:0;font-size:.9rem}._learningHeader_1nllv_17 p{color:var(--ui-color-muted,#5c7089);margin:.3rem 0;font-size:.75rem}._facts_1nllv_20{grid-template-columns:5.2rem minmax(0,1fr);gap:.4rem .7rem;margin:.8rem 0;display:grid}._facts_1nllv_20 dt{color:var(--ui-color-muted,#5c7089);font-size:.75rem}._facts_1nllv_20 dd{white-space:pre-wrap;overflow-wrap:anywhere;min-width:0;margin:0}._reasons_1nllv_23{gap:.4rem;margin:0;padding:0;list-style:none;display:grid}._reasonCode_1nllv_24{color:var(--ui-color-muted,#5c7089);font-size:.7rem;display:block}._nextStep_1nllv_25{border-left:2px solid var(--ui-color-primary,#123f70);background:var(--ui-color-background,#f3f6fa);margin:.65rem 0;padding:.65rem .75rem;font-size:.75rem;line-height:1.65}@media (max-width:680px){._toolbar_1nllv_1{grid-template-columns:repeat(2,minmax(0,1fr))}._toolbar_1nllv_1 label:first-child{grid-column:1/-1}._toolbar_1nllv_1 input,._toolbar_1nllv_1 select{min-height:2.75rem}._coverageRow_1nllv_11{grid-template-columns:minmax(0,1fr)}._facts_1nllv_20{grid-template-columns:minmax(0,1fr);gap:.2rem}._facts_1nllv_20 dd{margin-bottom:.45rem}}._compactFilters_1nllv_35{background:var(--ui-color-surface-soft);border:1px solid 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20px}._error_1juqk_1{color:#a62743;background:#fff0f2;border-radius:10px;padding:10px 12px}._loading_1juqk_1{opacity:.65;pointer-events:none}@keyframes _slideIn_1juqk_1{0%{opacity:.5;transform:translate(25px)}to{opacity:1;transform:none}}@media (max-width:1000px){._planning_1juqk_1{grid-template-columns:1fr}._monthStrip_1juqk_1{grid-template-columns:repeat(3,1fr)}._day_1juqk_1{min-height:110px}._hero_1juqk_1{flex-direction:column;align-items:flex-start}._heroStats_1juqk_1{width:100%}._heroStats_1juqk_1 span{flex:1}}@media 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#e5ebf3;padding-top:10px;margin-top:10px!important}._detailPlan_1juqk_2{font-weight:700;color:#234f93!important}._shell_mafhy_1{--support-navy:#0b1730;--support-navy-soft:#142849;--support-blue:var(--product-accent,#2f6fd7);--support-gold:#f2c159;--support-ink:#15233a;--support-muted:#6b7b91;--support-line:#dce4ee;width:100%;top:var(--chat-viewport-top,0px);height:var(--chat-viewport-height,100dvh);min-height:0;max-height:var(--chat-viewport-height,100dvh);grid-template-rows:var(--chat-layout-rows,auto minmax(0, 1fr) auto);color:var(--support-ink);background:linear-gradient(#e0ecf9c7,#f6f9fdf5 24%,#f2f6fb 100%);font-family:Inter,Noto Sans,Segoe 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1fr);--chat-context-display:none;--chat-rail-display:none;--chat-composer-max-height:var(--chat-viewport-height,100dvh);--chat-composer-padding:2px;--chat-composer-gap:0px;--chat-form-padding-y:0px;--chat-top-reserve:0px}._mediaPreview_mafhy_61{max-width:100%;margin-block:6px;display:block}._mediaPreview_mafhy_61 img,._mediaPreview_mafhy_61 video{object-fit:contain;border-radius:10px;width:100%;max-width:320px;height:auto;max-height:360px;display:block}._mediaPreview_mafhy_61 audio{max-width:100%}._mediaPreview_mafhy_61 button{color:inherit;text-align:start;background:0 0;border:1px solid;border-radius:8px;padding:8px}._appBar_mafhy_66{min-height:var(--chat-header-min,calc(78px + env(safe-area-inset-top)));display:var(--chat-context-display,flex);padding:var(--chat-header-padding,max(10px, env(safe-area-inset-top))) 14px var(--chat-header-padding,10px) max(120px, 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img,._agentIcon_mafhy_120 img{object-fit:cover;object-position:50% 15%;width:100%;height:100%;transform:scale(1.42)}._avatarFallback_mafhy_128{background:color-mix(in srgb, var(--support-blue) 14%, white);width:100%;height:100%;color:var(--support-blue);letter-spacing:-.02em;place-items:center;font-size:11px;font-weight:800;display:grid}._brandTitle_mafhy_140{flex:1;gap:2px;min-width:0;display:grid}._brandTitle_mafhy_140 small{color:#ffffff9e;letter-spacing:.08em;text-overflow:ellipsis;text-transform:uppercase;white-space:nowrap;font-size:9px;font-weight:700;overflow:hidden}._brandTitle_mafhy_140 strong{letter-spacing:-.015em;text-overflow:ellipsis;white-space:nowrap;font-size:16px;overflow:hidden}._officialMark_mafhy_166{color:var(--support-gold);flex:none;justify-items:center;gap:2px;display:grid}._officialMark_mafhy_166 small{color:#ffffffad;text-align:center;max-width:70px;font-size:8px;line-height:1.2}._serviceRail_mafhy_182{min-height:var(--chat-rail-min,58px);display:var(--chat-rail-display,grid);padding:var(--chat-rail-padding,9px) 17px;border-bottom:1px solid var(--support-line);-webkit-backdrop-filter:blur(14px);backdrop-filter:blur(14px);background:#ffffffeb;grid-template-columns:34px auto minmax(0,1fr);align-items:center;gap:10px}._liveSignal_mafhy_194{width:var(--chat-signal-size,34px);height:var(--chat-signal-size,34px);background:#e8f1fb;border-radius:50%;place-items:center;display:grid}._liveSignal_mafhy_194 i{border-radius:50%;width:9px;height:9px}._online_mafhy_209{background:#28a36a;box-shadow:0 0 0 5px #28a36a1f}._reconnecting_mafhy_214{background:#cf9130;box-shadow:0 0 0 5px #cf91301f}._serviceRail_mafhy_182>div{gap:2px;min-width:96px;display:grid}._serviceRail_mafhy_182 strong{font-size:11px}._serviceRail_mafhy_182 small{color:var(--support-muted);font-size:9px}._serviceRail_mafhy_182 p{color:var(--support-muted);text-align:right;text-overflow:ellipsis;white-space:nowrap;margin:0;font-size:9px;line-height:1.4;overflow:hidden}._threadPanel_mafhy_238{min-height:0;display:var(--chat-context-display,block);position:relative;overflow:hidden}._thread_mafhy_238{box-sizing:border-box;overscroll-behavior:contain;height:100%;min-height:0;padding:var(--chat-thread-padding,18px) 14px var(--chat-thread-padding,26px);scroll-behavior:auto;scrollbar-width:thin;overflow-y:auto}._threadContent_mafhy_256{flex-direction:column;gap:13px;display:flex}._thread_mafhy_238:focus{outline:none}._latestMessages_mafhy_258{color:#15233a;cursor:pointer;background:#fff;border:1px solid #cbd7e6;border-radius:24px;align-items:center;gap:8px;max-width:calc(100% - 28px);min-height:44px;padding:9px 14px;font-size:13px;font-weight:650;display:flex;position:absolute;bottom:12px;right:14px;box-shadow:0 4px 16px #0b173026}._latestMessages_mafhy_258:hover{background:#f2f6fb}._latestMessages_mafhy_258:focus-visible{outline:3px solid var(--support-blue);outline-offset:2px}._newMessageDot_mafhy_279{background:#dc2626;border-radius:50%;flex:0 0 9px;width:9px;height:9px}._dayLabel_mafhy_281{color:var(--support-muted);background:#ffffffb8;border:1px solid #6f849e24;border-radius:999px;align-self:center;padding:4px 10px;font-size:9px;font-weight:700}._message_mafhy_292{align-items:flex-end;gap:8px;max-width:min(86%,590px);display:flex}._message_mafhy_292>div{border-radius:17px;gap:5px;min-width:0;padding:11px 13px 8px;display:grid;box-shadow:0 7px 18px #1c335212}._message_mafhy_292 small{color:var(--support-muted);font-size:9px;font-weight:750}._message_mafhy_292 p{overflow-wrap:anywhere;white-space:pre-wrap;margin:0;font-size:14px;line-height:1.5}._message_mafhy_292 time{color:#8190a3;justify-content:flex-end;align-items:center;gap:5px;font-size:8.5px;display:flex}._messageReceipt_mafhy_331{align-items:center;gap:2px;display:inline-flex}._messageRetry_mafhy_337{color:#8a2f2f;font:inherit;cursor:pointer;background:#fff1f1;border:0;border-radius:999px;margin-top:6px;padding:5px 10px;font-size:12px}._messageRetry_mafhy_337:focus-visible{outline-offset:2px;outline:2px solid}._agentMessage_mafhy_354{align-self:flex-start}._agentMessage_mafhy_354>div{border:1px solid var(--support-line);background:#fffffffa;border-bottom-left-radius:5px}._customerMessage_mafhy_361{align-self:flex-end}._customerMessage_mafhy_361>div{border:1px solid color-mix(in srgb, var(--support-blue) 24%, white);background:color-mix(in srgb, var(--support-blue) 12%, white);border-bottom-right-radius:5px}._agentIcon_mafhy_120{width:31px;height:31px;color:var(--support-blue);background:#fff;border:1px solid #ccd9e7;border-radius:50%;flex:none;place-items:center;display:grid;overflow:hidden}._quickTopics_mafhy_381{gap:8px;width:min(90%,590px);padding-left:39px;display:grid}._quickTopics_mafhy_381>small{color:var(--support-muted);align-items:center;gap:5px;font-size:9px;display:flex}._quickTopics_mafhy_381>div{flex-wrap:wrap;gap:7px;display:flex}._quickTopics_mafhy_381 button{color:#254d77;cursor:pointer;min-height:44px;font:inherit;background:#ffffffe6;border:1px solid #c6d7e8;border-radius:12px;padding:9px 12px;font-size:10px;font-weight:700;transition:border-color .15s,transform .15s}._quickTopics_mafhy_381 button:hover{border-color:var(--support-blue)}._quickTopics_mafhy_381 button:active{transform:translateY(1px)}._thinking_mafhy_419>div span{gap:4px;padding:5px 2px 2px;display:flex}._thinking_mafhy_419 i{background:var(--support-blue);border-radius:50%;width:5px;height:5px;animation:1.2s ease-in-out infinite _pulse_mafhy_1}._thinking_mafhy_419 i:nth-child(2){animation-delay:.16s}._thinking_mafhy_419 i:nth-child(3){animation-delay:.32s}._resolveButton_mafhy_430{color:#246f50;cursor:pointer;min-height:44px;font:inherit;background:#f2fbf7f0;border:1px solid #b9d8ca;border-radius:12px;align-self:center;align-items:center;gap:6px;padding:9px 14px;font-size:10px;font-weight:750;display:inline-flex}._resolveButton_mafhy_430:disabled{cursor:default;opacity:.6}._resolveControl_mafhy_448{align-self:center;max-width:100%;margin-block:12px}._resolveConfirmation_mafhy_449{color:#283b50;background:#fff;border:1px solid #c7d4e3;border-radius:12px;max-width:420px;padding:12px;font-size:13px}._resolveConfirmation_mafhy_449 p{margin:0 0 10px;line-height:1.5}._resolveConfirmation_mafhy_449>div{flex-wrap:wrap;gap:8px;display:flex}._resolveConfirmation_mafhy_449 [role=alert]{color:#a12828;margin:10px 0 0}._composer_mafhy_454{z-index:3;min-height:0;max-height:var(--chat-composer-max-height,max(68px, calc(var(--chat-viewport-height,100dvh) - var(--chat-top-reserve,160px))));gap:var(--chat-composer-gap,6px);padding:var(--chat-composer-padding,10px) 12px var(--chat-composer-padding,max(9px, env(safe-area-inset-bottom)));border-top:1px solid var(--support-line);-webkit-backdrop-filter:blur(18px);backdrop-filter:blur(18px);background:#fffffff7;grid-template-rows:auto minmax(0,1fr);display:grid;position:relative;box-shadow:0 -8px 25px #192f4d12}._composerExtras_mafhy_468{gap:var(--chat-composer-gap,6px);overscroll-behavior:contain;min-height:0;display:grid;overflow-y:auto}._composer_mafhy_454 form{min-height:49px;padding:var(--chat-form-padding-y,4px) 4px var(--chat-form-padding-y,4px) 13px;background:#f8fafc;border:1px solid #cbd7e4;border-radius:16px;grid-template-columns:44px 44px minmax(0,1fr) 45px;align-items:end;gap:8px;display:grid}._composer_mafhy_454 textarea{resize:none;min-height:39px;max-height:112px;color:var(--support-ink);font:inherit;background:0 0;border:0;outline:0;padding:10px 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